Cloud system overview: Is there documentation to help me? Cloud hosting operates by leveraging a network of remote servers on the internet to store, manage, and process data, rather than relying on a single physical server. You can set up your own instance through our customer portal. For guidance, please refer to the user guide:
How to check the status of my Data Center visitation request? Once you have submitted your visitation request, you can check the status under My Booking in the Data Center tab of the IP ServerOne Customer Portal. Your Booking ID should start with “IO” followed by numbers. Please note that it may take at
I just submit visitation request, how long the request can be process? The verification and completion of your request typically take at least 24 hours. However, you may check the IP ServerOne Customer Portal from time to time, as it could be processed sooner than expected. Once you receive your booking ID (which starts
How to change the email address for receiving renewal notifications? Renewal notifications are sent only to the primary email address and to any delegated accounts that has been set to receive ‘Services’ notifications. If you’d like to change the primary email address, the request must be made by the current primary user. You can
Can I apply for student benefits with my educational email address? Absolutely! IP ServerOne offers 600 points in cloud credit, valid for 6 months, exclusively for students with a valid educational email address. It’s a great opportunity to explore our cloud services using free credit points. Getting started is simple; just contact our marketing
Where can I find information on current job vacancy? You can explore current job openings and apply by visiting our careers page by clicking here. If you have any further inquiries, feel free to reach out to us at jobs@ipserverone.com
Who can I contact for partnership or collaboration opportunities? You can reach out to our Marketing team for further discussions regarding partnership or collaboration opportunities. Please email us at marketing@ipserverone.com, and we will get back to you as soon as possible.
How to get in touch or contact with Sales for product or service inquiry? Contact IP ServerOne’s Sales Team You can reach our Sales Team through any of the following methods: 1. Live Chat Assistance Select “Connect with Sales” in our live chat and provide your name, email address, and contact number.Our Sales Team
Connecting Google Workspace Email to Your Domain How Can I Connect My Google Workspace Email to My Domain? To connect your Google Workspace email to your domain, you’ll need to update your domain’s MX records. This process ensures your domain routes all incoming emails through Google’s servers. Steps to Set Up MX Records in
I haven’t purchased any cloud credit, but I received cloud credit alarm reminder Received our Cloud Credit alarm reminder however you did not purchase any Cloud Credit with us? No worries! It could be due to your subscription to our DNS hosting service, which uses Cloud Credit for daily deductions. Even if you receive