Can you check the status of my ticket? If you submitted a ticket via our Customer Portal You can check the status by: Logging in at https://portal.ipserverone.com Clicking on Help Center > My Support Ticket You may view the list of tickets you have submitted, along with their current statuses and responses from our
How to Obtain Private Key and Certificate for SSL Installation How can I obtain the private key and certificate for my SSL? Retrieving your private key and SSL certificate varies based on the control panel or platform used. Below are steps to acquire and install SSL certificates on DirectAdmin, cPanel, Plesk, and Windows IIS,
Looking for Customer Support? You can reach our Customer Support (customer service) team by calling 0320261688, submitting a ticket via the Customer Portal Help Center, or emailing cs@ipserverone.com.
How to Close/Restrict a Port on a Linux Server Using CSF and Iptables Using CSF (ConfigServer Security & Firewall) Block a Specific Port nano /etc/csf/csf.conf Remove the port you wish to close (e.g., 8080) from TCP_IN and TCP_OUT. Restart CSF to Apply Changes csf -r Using Iptables Delete Rule for a Specific Port iptables
Looking for Technical Support? If you need assistance from our Technical Support Team or are experiencing any technical issues, you can reach us through the following channels: Call us at 03-2026 1688 for immediate assistance. Submit a ticket through the Customer Portal – Help Center. Email us at support@ipserverone.com for further support. Some technical
How to Access SmarterMail Webmail Access Webmail in SmarterMail Go to Webmail URL: Visit https://smXX.small-dns.com. (Replace the XX with the specific number provided in your login details) eg: IPS1 Smartermail URL Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Alternative Access (IP Method) If you prefer
How to Access cPanel Webmail Access Webmail in cPanel Go to Webmail URL: Visit https://yourdomain.com/webmail or https://yourdomain.com:2096. Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Choose a Webmail Client: Select Horde or Roundcube to view and manage your emails. Alternative Access (IP Method) If using an
How to Access DirectAdmin Webmail Access Webmail in DirectAdmin Go to Webmail URL: Visit https://yourdomain.com/webmail or https://yourdomain.com:2222. Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Choose a Webmail Client: Select Roundcube to access your inbox. Alternative Access (IP Method) If using an IP address: http://your-ip-address/webmail
Can I Get a cPanel Hosting Plan that Supports PHP 5.6? Yes, we offer cPanel hosting plans that support PHP 5.6. While PHP 5.6 is an older version and may have reached its end of life, some applications still require it for compatibility. Our cPanel hosting allows you to select from multiple PHP versions,
Payment has been made, but I still cannot access my service For confirmation of your service renewal status, please chat with human. However, if your payment is confirmed, and your service has been renewed but remains inaccessible, reach out to our technical team for assistance. You can reached us via call at 0320261688 or submit