Looking for Secure Email Hosting for Company Migration? Thank you for your interest in our Secure Email Hosting solutions! To recommend the best package, could you kindly provide a bit more information? ✉️ Key Information We Need: How many users or email accounts are you planning to migrate? Do you have any specific requirements (e.g.,
When Will I Receive My Renewed SSL Certificate? Once your SSL certificate renewal has been processed and validated, you will typically receive the renewed SSL certificate within 24 to 48 hours. What Happens After Renewal? If your SSL is auto-renewed (common for managed services), our system will automatically install the renewed SSL on your server.
How Many Remote Access Users Can I Use? The number of remote access users you can configure largely depends on the service or solution you are using with IP ServerOne. For Example: For VPN services provided by IP ServerOne, the number of users allowed typically depends on your VPN plan or package. For cloud servers
What is the URL for the API for Object Storage? To obtain the correct URL for our Object Storage API, you will need to contact our Support Team. While our Object Storage service is S3-compatible and supports standard S3 API protocols, the exact API endpoint (URL) can vary depending on your setup and region. What
What Is the Cloud Deployment Model? A cloud deployment model defines how your cloud services are made available, managed, and accessed. It outlines the structure of the cloud environment and determines who owns the infrastructure, who has access to it, and how resources are distributed. ☁️ 1. Public Cloud Hosted and managed by third-party providers
Can You Check for High Disk Throughput on My Instance? To check for high disk throughput on your instance, you will need assistance from our Support Team, as they have the monitoring tools and expertise to analyze disk IOPS, throughput, and other performance metrics on your cloud instance. What You Should Do: Submit a Support
How Can I Check the Backup Point for My Website? Before checking your website’s backup point, here’s what you need to know to make the process smooth and efficient: Confirm Your Backup Subscription First things first—have you subscribed to our Website Backup Service? Without an active backup plan, no backup points will be available to
Are You Saving Data in AWS S3? Thank you for your inquiry. We do not store data on AWS S3. Instead, we operate our own S3-compatible Object Storage service, hosted on our secure and fully-managed infrastructure. This allows us to provide customers with high-performance, scalable, and secure storage solutions while maintaining full control over data
What Should I Do If I Encounter an Error While Connecting to the VPN? If you encounter an error while trying to connect to the VPN, follow these troubleshooting steps to resolve the issue: 1. Check VPN Credentials Ensure that you are entering the correct username and password for your VPN connection. 2. Verify Network
How Can I Get Feedback on My Request? To receive feedback on any request you submit to IP ServerOne, you should follow these steps: Submit a Support Ticket: Use our Customer Portal to log a ticket regarding your request. Clearly state the issue or request, and include all relevant details (e.g., server IP, service type,