How can I connect with a live agent for assistance? If you wish to chat with a human, you can select the “Connect with Support Member” option if available. If the option is not visible, you may type “human,” and our AI chatbot will guide you to connect with a live agent. Please note that
Are internship programs available? IP ServerOne offers internship programs, subject to vacancy availability. If you are interested in joining, please send your resume, along with a cover letter and any supporting documents, to jobs@ipserverone.com and cc c-sv@ag-talent.com. Alternatively, you may submit your details through our Contact Page. Our team will review your application and
Do IPServerOne offer VPN Services? Yes, we selling VPN services. Customers have the flexibility to choose how they would like to set up their VPN: 1. Subscribe to NovaCloud via One-Click Application You can subscribe to our NovaCloud service and enable the VPN option with just a few clicks. Simply select the VPN application from
What does the GiB unit mean in data transfer pricing? The unit GiB (Gibibyte) is used to measure data transfer in a binary format. It is part of how we calculate charges when you exceed your free 1 TiB (Tebibyte) data transfer limit. When your free 1 TiB is fully used, charges apply based on
Do you offer servers optimized for CPU performance? I noticed there are RAM-optimized options, but I need a server with a stronger focus on CPU performance. Currently, we do not have a specific CPU-optimized package. However, we recommend starting with the Cloud General Opt-C4 package, which offers a balanced configuration. If the resources are insufficient,
Retrieving Your cPanel Login Details I would like to get my login details for cPanel. How can I do this? If you need your cPanel login details, you can email to support@ipserverone.com and provide information as below: Server IP address Domain name, or any reference number to expedite the process.
Support for OpenLiteSpeed on IP ServerOne Servers Does IP ServerOne’s server support OpenLiteSpeed? Yes, IP ServerOne’s servers support OpenLiteSpeed. You can deploy and run OpenLiteSpeed on our hosting solutions, including cloud servers, dedicated servers, and VPS hosting, as long as the server meets the system requirements for OpenLiteSpeed. Should you have any inquiries about the
We are considering upgrading to a Bare Metal Server Pro with IPServerOne. What operating systems are available? Specifically, do you offer Debian 12 or newer and Ubuntu 24.04 or newer? Here is the list of operating systems we currently offer: AlmaLinux RockyLinux Debian Fedora FreeBSD Ubuntu Windows CloudLinux Both Debian and Ubuntu are supported and
We are currently exploring dedicated server services with IPServerOne. Could we connect with an account manager to discuss this further? We do not have specific requirements at the moment. Thank you for your interest with our services. We offer comprehensive bare metal server solutions. You can learn more by visiting our website at https://www.ipserverone.com/bare-metal/. Please
Checking Bandwidth Allocation for Your Server Where can I see how much bandwidth is allocated for the server? You can view the bandwidth allocation for your server through the IP ServerOne customer portal. Follow the steps on the link below to check the bandwidth details: How to view server usage for Cloud Instances in