Checking Server Status Is your server currently down? If you’re having trouble accessing your server, it could be due to a temporary network issue, scheduled maintenance, or a problem specific to your server. To quickly check the server status, simply type “Run Server Diagnostics” in the chat and click the button that appears. This will
Accessing cPanel Please share cPanel link If you’re hosted with IP ServerOne and your service includes cPanel, you can typically access it via one of the following URLs: 🌐 https://yourdomain.com:2083 🌐 https://yourserverIP:2083 🌐 https://yourdomain.com/cpanel Replace yourdomain.com or yourserverIP with your actual domain or server IP address. Need Help? If you’re unsure of your cPanel login
Blocking a Certain IP Address How to block a certain IP address? Blocking an IP address can help protect your server from unwanted access, abuse, or malicious activity. Depending on your setup, there are several methods to do this. Here’s a breakdown of the most common ways, including how to do it via ConfigServer Security
DNS Hosting and Protection at IP ServerOne Does DNS Hosting in IPServerOne have DNS protection? Yes, our DNS Hosting services are designed to enhance your domain’s performance and reliability. While our DNS Hosting plans focus on efficient DNS management, they do not include built-in DNS protection features such as DDoS mitigation. However, we offer comprehensive
Enabling DNSSEC for Your Domain How to enable DNSSEC for my domain? At the moment, our portal does not support direct DNSSEC management. If you need DNSSEC to be enabled for your domain, please reach out to our support team. 📧 support@ipserverone.com When emailing, kindly include: Your domain name Your server IP address (if applicable)
Hardware Issue on Your Server My server is having hardware issue. What to do? If your server is experiencing hardware issues, please contact our support team as soon as possible by emailing: 📧 support@ipserverone.com When contacting us, kindly provide the following details to help us troubleshoot more efficiently: Your Server IP Address The issue symptoms
Accessing LinkMail via SMTP Can I access LinkMail using SMTP? Yes, you can access LinkMail using SMTP to send emails through third-party applications or email clients such as Outlook, Thunderbird, or Apple Mail. SMTP is fully supported under LinkMail, and it allows users to send emails securely through authenticated access. ✅ LinkMail SMTP Configuration Details
Email Delivery Issue Why can’t I send email to a certain email address? There can be several reasons why you’re unable to send emails to a specific recipient. Here are the most common issues and how to troubleshoot them: 1. Recipient Email Address Is Incorrect or Doesn’t Exist Ensure that the email address you’re sending
Can IP ServerOne DNS Be Used on Android Devices and for Mobile Services? ❌ Can I Use IP ServerOne DNS as a Public Resolver on My Android Device? No, IP ServerOne’s DNS services are not intended for use as a public DNS resolver on Android devices or other personal devices for general internet browsing.
What ISPs Are Supported in IP ServerOne’s CJ1 Data Centre? Our CJ1 Data Centre located in Cyberjaya is a fully carrier-neutral facility, offering connections to a variety of major ISPs. This ensures that businesses hosting in CJ1 have flexible, high-performance, and redundant network options. 🌐 ISPs Available at CJ1 Data Centre: 🇲🇾 Malaysia: PCCW Global