My cloud instance has been in “Rebuilding” status for over an hour. Is this normal or is there a technical issue? Under normal circumstances, the “Rebuilding” process for a NovaCloud instance should only take a few minutes to complete. The rebuilding time depends on factors such as the instance size, image type, and overall
Does your company provide DMCA-ignored or DMCA-exempt servers? We do not provide or support DMCA-ignored or DMCA-exempt servers. All of our hosting and cloud services comply with international copyright laws, including the Digital Millennium Copyright Act (DMCA). If you require hosting for legitimate content with high bandwidth or storage needs, we offer dedicated servers, cloud
Can you suggest reliable hosting options for large-scale content storage and streaming? You may explore our range of hosting solutions that cater to different performance and workflow needs: Bare-Metal / Dedicated Servers – High-performance physical servers designed for predictable, high I/O workloads such as live encoding, storage-heavy applications, or custom networking setups. NovaGPU / GPU
What are the differences between General Cloud and RAM-Optimized plans? The General Cloud plan offers a balanced ratio of CPU and memory, making it suitable for most general-purpose workloads such as web servers, application hosting, or email servers. In contrast, the RAM-Optimized plan provides a higher amount of memory compared to CPU power, designed
For Email hosting multi-tenant server, do you allow tenant to use their own domain? Tenants or email users are allowed to use their own domain name with our Email Hosting Multi-Tenant Server. Each tenant can configure and manage their domain’s DNS records (such as MX, SPF, DKIM, and DMARC) to ensure proper email delivery
Do you provide IP reputation management, warm-up for new IPs, specifically for mass mailing? As an infrastructure cloud hosting provider, we focus on delivering servers, networking, and related resources. We do not operate as an email marketing or bulk email delivery provider, and therefore do not offer services such as: Dedicated IPs for mass
What is the standard recovery time should an IP blacklist from IPServerOne? Recovering an IP address from a blacklist does not have a fixed timeframe, as it depends on the root cause and the policies of the blacklist providers. Typically, the recovery process involves: Identifying and cleaning up the source of the issue –
How can I view the Send/Receive details in Microsoft Outlook Classic? In Outlook Classic, you can view the Send/Receive progress details by following these steps: Open Outlook Classic. On the top menu, go to Send/Receive tab. Click on Send/Receive Groups. Select Show Progress. This will display a window with the status of emails being sent
Do you provide managed business email solutions for cold outreach campaigns? Thank you for reaching out to IP ServerOne. We understand that you are looking for a managed business email solution to support legitimate cold outreach campaigns with curated prospect lists. Please note that IP ServerOne provides email hosting services only. This means we offer
How can I request a quotation for a server solution with specific requirements (e.g., deployment option, server specs, storage, scalability, and backup options)? Thank you for your inquiry and reaching out to us. To prepare a quotation tailored to your requirements, we kindly need some clarification: Does the S3-compatible object storage refer to the 32TB