FAQ: Can I send my payment slip for renewal?
Can I send my payment slip for renewal? We recommend sending your payment slip to cs@ipserverone.com for a faster payment update. This will help us process your renewal more efficiently.
FAQ: Can my domain be released?
Can my domain be released? The term “release” can refer to different scenarios. Please check the options below to see which applies to your request: Reactivating an Expired Domain After Renewal: If your domain has expired and you have already renewed it, the reactivation process depends on the domain registry. Some domains may be automatically
FAQ: I have a renewal reminder but cannot find the invoice.
I have a renewal reminder but cannot find the invoice. Renewal reminder emails do not include an attached invoice. However, you can log in to the Customer Portal and check your Proforma Invoice or Tax Invoice under the Billing & Payment section. Click here to log in to the Customer Portal For domain renewal reminders,
FAQ: Are the vCPUs in novacloud dedicated or shared?
NovaCloud vCPUs: Dedicated or Shared? Are the vCPUs in novacloud dedicated or shared? In our NovaCloud hosting service, each virtual CPU (vCPU) is dedicated to your instance, ensuring consistent performance and reliability. This setup provides you with full control over your server resources, allowing for easy upgrades, performance optimization, and seamless migration to other cloud
FAQ: Can You Help Me Update the Nameserver After Migrating My Email?
Updating Nameserver After Email Migration To update your nameserver after migrating your email, use the nameservers provided by your new email hosting provider. Log in to your domain registrar, update the nameservers, and save the changes. For assistance, contact our support team at IP ServerOne Support.
FAQ: Live Chat Support
Live Chat Support If you prefer to chat with a live agent, please select the “Connect with Support Member” option in our live chat. After Working Hours: If you reach out outside of our working hours, your request will be automatically escalated as a support ticket. Our technical team will follow up via email as
FAQ: What is a Proforma Invoice?
What is a Proforma Invoice? A Proforma Invoice is a preliminary bill issued before the final Tax Invoice. It provides details of the products or services, pricing, and payment instructions but is not an official tax document and cannot be used for tax or accounting purposes. How to Access Your Proforma Invoice? If your service
FAQ: I would like to know more about your services. Can someone arrange a call with me?
I would like to know more about your services. Can someone arrange a call with me? Thank you for your interest in IPServerOne! If you would like us to arrange a call, please submit your request along with your contact details through one of the following options: Contact Form: https://www.ipserverone.com/contact-us-via-chat/ Live Chat: Select the “Chat
FAQ: Hello IPServerOne
Hello IPServerOne Hello and thank you for reaching out to IPServerOne! 😊 How can I assist you today? If you need more information about our products and services, feel free to visit our website: www.ipserverone.com
FAQ: How to check if my domain is active?
How to check If my Domain is active? Use a WHOIS lookup tool (e.g., who.is) to check the registration status. Perform a DNS check to see if the domain is resolving properly. If your domain is not activated within the expected timeframe, please ensure: ✔ Your payment was successfully processed. ✔ You have received a