SLA for Daily Backups During Migration from AWS What backup procedures do you follow during migration from AWS? We perform a full backup of your website before starting the migration. This includes your website files, databases, and emails. Your data is then securely transferred to our servers to ensure no data loss during the migration
Deploying a React App on IPServerOne’s Server How to deploy my React app in your server to make it online? Yes, you can deploy your React app on our servers, but the process and support depend on the hosting plan you are using: ✅ For VPS, Dedicated Server, or Cloud Server Customers: You have full
Scaling Capabilities of Nova Cloud Services Does Nova Cloud Services Support Vertical and Horizontal Scaling? Our Nova Cloud Services, which is built on OpenStack’s compute service, primarily supports horizontal scaling. This means you can easily scale out by adding more instances (virtual machines) to distribute workloads, increase capacity, and ensure high availability. At the same
Renewable Energy Usage at CJ1 Data Centre Is the CJ1 Data Centre in Cyberjaya 100% using renewable energy? As of now, our CJ1 Data Centre in Cyberjaya is focused on energy efficiency and implementing green practices where possible, but we do not officially state that the facility is running on 100% renewable energy. While we
Changing Admin Email in SmarterMail Can I Change the Admin Email for My Newly Registered Email Hosting? Yes, you can change the admin email address directly within the SmarterMail interface, which is the platform we use for our Email Hosting service. Here’s how you can change the Admin Email (Postmaster account) inside SmarterMail: Log in
Website Downtime During Specific Times Why Does My Website Experience Downtime During Specific Times? Website downtime during certain periods could be caused by several factors related to network conditions, server performance, or resource limitations. Here are common reasons why this might occur: Traffic Spikes: If your website experiences high traffic during specific times (e.g., peak
How much storage I get for C2 public cloud? For C2 public cloud subscription, you will get a minimum storage of 50GB. If you wish to get additional storage, it can be added in multiples of 50GB. For any further questions, you may submit a ticket to our Sales team or send in an email
Do you provide SLA for Smartermail? We do not provide SLA for SmarterMail but you may refer to the Master Service Agreement. Click here to be direct to our Master Service Agreement (MSA): https://www.ipserverone.com/terms-and-conditions/
🛠️ Troubleshooting: Unable to Connect to Database Server (Oracle SQL) What should I do if I am unable to connect to my Oracle SQL database server? If you are experiencing issues connecting to your Oracle SQL database server, here are the key troubleshooting steps you should follow: 1. Check Database Server Status: Ensure that the
Does IP ServerOne offer services for starting a VPS hosting business? Yes, we do suggest that you may start with Cloud C1 first which then, you may consider upgrading the server specifications as your business grows. You may check out our link here: https://www.ipserverone.com/novacloud/ or if you have any further questions, you can reach out