Where can I purchase a Plesk license? If you’re planning to use Plesk, feel free to explore and purchase a license from their official site: Click here for more information about Plesk License Please note: As the license is purchased directly from Plesk, installation and ongoing support are not provided by IP ServerOne. For any
Please suggest a suitable storage to run the golfing system As IP ServerOne is an infrastructure provider, our expertise lies in delivering reliable cloud and server solutions. Since we are not directly familiar with the specific requirements of golfing systems, we’re unable to recommend a storage option. However, if you are interested to know more
Can I visit your Data Center? To maintain the highest level of security, we currently do not offer public tours of our data center. However, if you are one of our colocation customers, you are welcome to submit a visitation request anytime you need to install or remove equipment (at least 24 hours before requested
How to rent a server? At IP ServerOne, we offer both: Colocation – You own the server, and we provide the space to host it at our Data Centre. Bare Metal (Dedicated Server) – We provide a fully dedicated server, hosted and managed by us. If you’re interested to know more or would like assistance
How to request upgrade storage and bandwidth? If you’re using the NovaCloud platform via the portal, you can easily upgrade your storage at any time. Just make sure you have enough Cloud Points in your account to proceed with the upgrade. If your Cloud Points are not sufficient, you may refer to the detailed instructions
How to cancel one of my Linkmail email account? If you no longer use a specific email account, you can remove it through your SmarterMail administrator account. Please refer to this guide for instructions: How to remove email account in Smartermail. Important:If you are subscribed to Linkmail S1, which charges per user account, and
Why is bandwidth charged by hour/GiB? NovaCloud uses a pay-as-you-go model, which means you’re only charged based on what you actually use. Bandwidth is calculated per hour and per GiB (gigabyte) to ensure transparent billing. This usage-based approach gives you more control over your costs, especially if your bandwidth needs vary over time. If you
Terraform for NovaCloud Terraform is not supported on NovaCloud, as our API is currently not publicly accessible.
Where can I find the terms that state all data is protected in the cloud? With NovaCloud, your data is automatically safeguarded through a multi-tier backup system designed to ensure reliability and peace of mind: Hourly backups: Kept for the last 15 hours Daily backups: Kept for the last 7 days Weekly backups: Kept for
How are your notable clients for NovaCloud? NovaCloud is trusted by clients across a wide range of industries. Our customers include organizations in education, retail, healthcare, and software development, among others. Each sector benefits from the flexibility, performance, and reliability NovaCloud is known for. We are proud to support both growing businesses and established institutions