Why cannot change password? Could you please clarify which password you’re trying to change? For example, are you referring to your Customer Portal, email account, console, or server password? Once we have more details, we can assist you better.
📩 How to Display Send/Receive Details in Outlook Classic How can I view Send/Receive details in Outlook Classic? To display Send/Receive details in Microsoft Outlook Classic (commonly referring to versions like Outlook 2016, 2019, or Office 365 desktop version), follow the steps below: Open Outlook. Go to the Send/Receive tab on the top menu. Click
Can I get support to help me edit my DNS record entries? Yes, you may request assistance from our Technical Support team.Please submit your request through the Customer Portal – Help Center and provide the DNS records that you would like to add or modify. Alternatively, you may email your request to support@ipserverone.com using your
What Android version is required to install MyDigital ID? You need Android 10 or higher to install the MyDigital ID app
How much is data transfer outbound? The charges for data transfer (inbound/outbound) depend on the server plan you have subscribed to. By default, all NovaCloud plans include 1 TiB of inbound/outbound data transfer per month at no extra cost. Once your data transfer exceeds the 1 TiB monthly limit, additional charges will apply based
Do you have certification for Risk Management in Technology (RMiT)? Referring to your enquiry, please be informed that we currently have the Risk Management in Technology (RMiT) certification. You may visit our Trust & Compliance Certifications page to learn more about our current certifications and compliance standards.
Do you have certification from the Financial Technology Regulatory Sandbox (FAST)? We do not have the Financial-Technology Regulatory Sandbox (FAST) certification at this time. However, you may visit our Trust & Compliance Certifications page to learn more about our current certifications and compliance standards.
pfSense NAT & Aliases Reporting Is pfSense able to generate a list of reports of the Aliases/NAT ports that are entered into the system? pfSense does not natively generate reports that list Aliases or NAT ports in a report format (e.g., printable or exportable list). However, you can view and manage all Aliases and NAT
How to add on MYSQL? If you plan to add MySQL to your Cloud or Bare Metal Server, there are two (2) options available: Cloud Instance (Hourly Billing)You can easily set up a Cloud instance with MySQL pre-installed using the One-Click Application feature in our Customer Portal. MySQL will be automatically configured when you
Does your company provide DMCA-ignored or DMCA-exempt servers? We do not provide or support DMCA-ignored or DMCA-exempt servers. All of our hosting and cloud services comply with international copyright laws, including the Digital Millennium Copyright Act (DMCA). If you require hosting for legitimate content with high bandwidth or storage needs, we offer dedicated servers, cloud