Is it more cost-effective to subscribe to multiple S1 plans, or would a fixed plan offer better value? The smallest email hosting plan available is the S1 plan, designed for those with minimal email hosting needs. If you only need a few accounts, subscribing to multiple S1 plans offers flexibility in managing individual accounts and
How can I access the webmail for the domain? If you are using cPanel or DirectAdmin interface webmail, you can access the webmail for your domain by navigating to the following URL in your browser: https://webmail.yourdomain.com Replace “yourdomain.com” with your actual domain name. Log in using your email credentials. If you are using Smartermail
How do I change the primary email address? To change your primary email address, please send a request from your current registered email to cs@ipserverone.com. Alternatively, you may submit a signed request on company letterhead with a company stamp. In some cases, we may require a completed form for our records.
How to check if my websites have been filtered by China’s Great Firewall ? If your web site has visitors from China and encountered that your web site is not accessible, there could be a possibility that the Great Firewall in China has blocked/filtered on all China traffic. You can check whether your
How to Fix “Authentication failed 535 Incorrect authentication data” in Outlook? Sometimes you encounter an error message such as Authentication failed 535 Incorrect authentication data or SMTP Error (535): Authentication failed when logging into Outlook, or any other email client. One possible cause is because the email password is too weak. Luckily, the problem can
What is FiDrive ? FiDrive, a cloud platform where you can drag and drop your files or folders into FiDrive so you could use them as a file storage backup, or file sharing. FiDrive is developed using NextCloud as a source code and re-deployed to fulfill IP ServerOne’s client needs. Below are the guides
I forgot my password. How do I change or reset the password? Could you please clarify which password you’re referring to? For example, are you looking to reset the password for your Customer Portal, your email account, console or server? Once we have more details, we can guide you through the appropriate steps.
IP ServerOne: Your Trusted Managed Cloud Provider Discover the warmth and personalized care of our managed cloud services and let us show you how “We Host Better.” IP ServerOne is a leading managed cloud service provider in Malaysia with a regional presence. Since 2003 (incorporated in 2007), we have been committed to delivering seamless hosting
If I create an instance with a One-click application and select MSSQL, will I access it through the MSSQL connection, or can I remote into the server? Once a Cloud instance is provisioned with a One-click application, you can either SSH directly to the server (default SSH port: 22) or use remote SQL connect