How Can I speak to the live agent? If you wish to chat with a human, you can select the “Connect with Support Member” option if available. If the option is not visible, you may type “human” and our AI chatbot will guide you to connect with a live agent. Please note that live agents
Why should I choose IP ServerOne as my provider? At IP ServerOne, we don’t just offer cloud services—we build lasting partnerships. As a leading managed cloud service provider in Malaysia with a growing presence across Southeast Asia, we combine over two decades of hosting expertise with hospitality-centric support to meet your unique business needs. Our
How can I contact the Data Center Manager or Operations Manager? If you need to reach out regarding Data Center or Operations-related matters, you can contact us through the following channels: General Line: You may call our Customer Support team at +603 2026 1688 for assistance. Email Us: Send an email to support@ipserverone.com, and our team will
What products and services does IPServerOne offer? At IP ServerOne, we’re proud to be a leading managed cloud service provider in Malaysia, delivering a warmth, personalized and seamless cloud experience across various industries. Our core offerings include public and private cloud solutions, backup and disaster recovery, all designed to meet your business needs with the
How can I connect with a live agent for assistance? If you wish to chat with a human, you can select the “Connect with Support Member” option if available. If the option is not visible, you may type “human,” and our AI chatbot will guide you to connect with a live agent. Please note that
Are internship programs available? IP ServerOne offers internship programs, subject to vacancy availability. If you are interested in joining, please send your resume, along with a cover letter and any supporting documents, to jobs@ipserverone.com and cc c-sv@ag-talent.com. Alternatively, you may submit your details through our Contact Page. Our team will review your application and
Do IPServerOne offer VPN Services? Yes, we selling VPN services. Customers have the flexibility to choose how they would like to set up their VPN: 1. Subscribe to NovaCloud via One-Click Application You can subscribe to our NovaCloud service and enable the VPN option with just a few clicks. Simply select the VPN application from
Support for OpenLiteSpeed on IP ServerOne Servers Does IP ServerOne’s server support OpenLiteSpeed? Yes, IP ServerOne’s servers support OpenLiteSpeed. You can deploy and run OpenLiteSpeed on our hosting solutions, including cloud servers, dedicated servers, and VPS hosting, as long as the server meets the system requirements for OpenLiteSpeed. Should you have any inquiries about the
Server Backup Frequency at IP ServerOne How often are the servers hosted by IP ServerOne backed up? The backup frequency for servers hosted by IP ServerOne varies based on the selected backup plan and service level. Managed Backup Services: For clients utilizing our managed backup services, we offer flexible backup schedules tailored to your business
Safety of Using IIS Services Is it safe to use IIS services? Yes, using Internet Information Services (IIS) can be safe, provided that it is properly configured and maintained. IIS is a widely used web server platform developed by Microsoft, and like any web server, its security depends on appropriate setup and regular updates. To