Server Backup Frequency at IP ServerOne How often are the servers hosted by IP ServerOne backed up? The backup frequency for servers hosted by IP ServerOne varies based on the selected backup plan and service level. Managed Backup Services: For clients utilizing our managed backup services, we offer flexible backup schedules tailored to your business
Safety of Using IIS Services Is it safe to use IIS services? Yes, using Internet Information Services (IIS) can be safe, provided that it is properly configured and maintained. IIS is a widely used web server platform developed by Microsoft, and like any web server, its security depends on appropriate setup and regular updates. To
I Forgot My Login ID for the Customer Portal. How Can I Retrieve It? Your login ID is the primary email address registered with us. If you’ve forgotten it, you can retrieve it by emailing cs@ipserverone.com for assistance. If verification cannot be completed, you may need to provide supporting documents, depending on whether the account
What is VPS? A VPS (Virtual Private Server) is a hosting solution that offers users a virtualized server environment. It provides dedicated resources such as CPU, RAM, and storage, while being hosted on a shared physical server. VPS is ideal for users who need more control, flexibility, and performance compared to shared hosting. IPSERVERONE offers
What is IP ServerOne Tax Identification Number? IP ServerOne Tax Information number is C20320005050
I forgot my User ID login detail for Customer Portal. If you’ve forgotten your User ID for the Customer Portal, here’s what you can do: Try the Forgot Password Option: Click on the Forgot Password link on the login page. Enter your email address. If your email address is registered in our system, you’ll
FAQ on Statamic CMS Support Do you support Statamic? Yes, we support hosting environments that are compatible with Statamic CMS. Statamic is a flat-file CMS that requires a web server with PHP support, and our hosting plans provide a suitable environment to run Statamic effectively. We offer configurations and technical resources to help you deploy
Disabling Firewall How do I disable a firewall on my server? To disable a firewall on your server, follow these steps depending on the firewall application you are using: 1. Disabling Firewall on Linux (iptables/firewalld): For systems using iptables: Check the status of iptables: sudo systemctl status iptables Disable iptables temporarily: sudo systemctl stop iptables
Who controls name server access for my domain name? Nameserver access for your domain is typically managed by your domain provider or hosting provider. If your nameservers are hosted with your domain provider, please contact them for access or assistance in updating DNS records. For nameservers hosted with your hosting provider, you may reach out
How to know my ticket status in portal? If you’ve submitted a ticket through our portal, simply go to the Help Center on the left side panel and click on My Support Ticket to view the current status. What if I sent an email instead? No worries! You can still track your ticket status.