How can I get an invoice? Option 1: Generate via Customer Portal If your service is still active, you can create a proforma invoice yourself through the Customer Portal. Step-by-step guide: How to Generate a Proforma Invoice. Option 2: System-Generated Invoice For services with an SSID, the system will automatically generate a proforma invoice or
How do I register a website? To register a website, please follow these steps: Choose a domain name Select a unique and easy-to-remember name for your website (e.g., yourcompany.com). Check domain availability You can search for available domains through our portal here: Domain Search. Register the domain If your preferred domain is available, proceed to
How can I request a proforma invoice for cloud credit point top-up to prepare payment? Cloud credit top-up can be done through the Customer Portal at https://portal.ipserverone.com. For step-by-step instructions, you may also refer to this guide: How to Top Up Points for Cloud Credit. If you require a proforma invoice to prepare your payment,
Does IPServerOne provide a server that can host a Python script and PostgreSQL database for a public website? Yes. IPServerOne offers both Cloud VPS and Dedicated Servers, which are suitable for hosting Python applications together with a PostgreSQL database for public-facing websites. To choose the plan that best fits your requirements and to get accurate
Can I make changes to the quotation I received? Yes, you can. Please reach out to the person-in-charge (PIC) or the sales representative who provided you with the quotation. Inform them of the details you would like to update, and they will assist you with the necessary amendments.
How can i apply for data center engineer? Thank you for your interest in joining us. If you would like to apply for a vacancy at IPServerOne, please email your resume and cover letter to jobs@ipserverone.com. Our team will review your application, and we will contact you if you are shortlisted.
Authentication code An authentication code generally means a unique code used to verify your identity or authorize an action. At IP ServerOne, the term may refer to: Two-Factor Authentication (2FA) Code – A temporary code sent to your registered email, phone (SMS), or generated by an authenticator app. This is used to securely log
Can we proceed with renewal through the PO method? Yes, renewal via Purchase Order (PO) is accepted, but it depends on the service type: Post-renewal / Auto-renewal services: PO payment is applicable. Kindly provide us with a copy of the PO, and we will proceed with renewal and issue the invoice accordingly. Prepaid services (e.g.,
Do you have the website builder? IP ServerOne does not directly provide a website builder, as our expertise is in server hosting and Cloud infrastructure. However, we can connect you with our trusted web development partners who can help you build the website you need. If you’re planning to create a website, you may
What are the estimated costs of the lowest- and highest-priced server options? The cost of IP ServerOne’s servers depends on the service type and specifications you require. Below is the estimated price range: Lowest-Priced Option NovaCloud C1 plan (Public Cloud) Starts at MYR 0.06/hour or about MYR 43.92/month. Learn more: NovaCloud | Pricing Calculator Highest-Priced