Unable to Login to RDP I cannot login to my RDP If you’re unable to access your Windows server via Remote Desktop (RDP), it could be caused by several reasons such as network issues, firewall rules, incorrect credentials, or the RDP service not responding. ✅ Step 1: Run Server Diagnostics Type “Run Server Diagnostics” in
Checking Server Status Is your server currently down? If you’re having trouble accessing your server, it could be due to a temporary network issue, scheduled maintenance, or a problem specific to your server. To quickly check the server status, simply type “Run Server Diagnostics” in the chat and click the button that appears. This will
Accessing cPanel Please share cPanel link If you’re hosted with IP ServerOne and your service includes cPanel, you can typically access it via one of the following URLs: 🌐 https://yourdomain.com:2083 🌐 https://yourserverIP:2083 🌐 https://yourdomain.com/cpanel Replace yourdomain.com or yourserverIP with your actual domain or server IP address. Need Help? If you’re unsure of your cPanel login
Blocking a Certain IP Address How to block a certain IP address? Blocking an IP address can help protect your server from unwanted access, abuse, or malicious activity. Depending on your setup, there are several methods to do this. Here’s a breakdown of the most common ways, including how to do it via ConfigServer Security
How Can I Check the Backup Point for My Website? Before checking your website’s backup point, here’s what you need to know to make the process smooth and efficient: Confirm Your Backup Subscription First things first—have you subscribed to our Website Backup Service? Without an active backup plan, no backup points will be available to
How Can I Get Feedback on My Request? To receive feedback on any request you submit to IP ServerOne, you should follow these steps: Submit a Support Ticket: Use our Customer Portal to log a ticket regarding your request. Clearly state the issue or request, and include all relevant details (e.g., server IP, service type,
SLA for Daily Backups During Migration from AWS What backup procedures do you follow during migration from AWS? We perform a full backup of your website before starting the migration. This includes your website files, databases, and emails. Your data is then securely transferred to our servers to ensure no data loss during the migration
Deploying a React App on IPServerOne’s Server How to deploy my React app in your server to make it online? Yes, you can deploy your React app on our servers, but the process and support depend on the hosting plan you are using: ✅ For VPS, Dedicated Server, or Cloud Server Customers: You have full
Website Downtime During Specific Times Why Does My Website Experience Downtime During Specific Times? Website downtime during certain periods could be caused by several factors related to network conditions, server performance, or resource limitations. Here are common reasons why this might occur: Traffic Spikes: If your website experiences high traffic during specific times (e.g., peak
🛠️ Troubleshooting: Unable to Connect to Database Server (Oracle SQL) What should I do if I am unable to connect to my Oracle SQL database server? If you are experiencing issues connecting to your Oracle SQL database server, here are the key troubleshooting steps you should follow: 1. Check Database Server Status: Ensure that the