I’m unable to login into my account Could you please clarify which account you are unable to access? For example, are you referring to your Customer Portal account, email account, console, or server? Once we know the specific account, we can provide the appropriate steps to help you regain access.
Can I Know if the VPS Floating IP Remap Means I Can Refresh My IP Anytime? ✅ Short Answer: No, remapping a Floating IP in our VPS environment does not mean you can freely refresh your IP anytime like rotating it on demand. Instead, it allows reassigning a Floating IP between different VPS instances as
Gateway Timeout on Port 443 What causes the error message “Gateway Timeout” on port 443? The “Gateway Timeout” error (HTTP status code 504) on port 443 (HTTPS) typically means that a server acting as a gateway or proxy didn’t receive a timely response from the upstream server (e.g., your web application or backend service). Here
Can my service or orders be reassigned to a new email? Yes, your services can be reassigned to a new email, but the process depends on your request: If you want all services under your current account to use a new primary email, please send a request from your current registered email to cs@ipserverone.com or
Can I transfer my service orders to another email account? May we confirm for service order if you are referring to the services you have purchased under your account, and whether you intend to change the ownership from the current email to another email? If there is only one service under the account, or if
What steps should I take if I have already clicked on a link in a scam or spam email? If you have clicked on a suspicious link, we recommend taking these immediate steps: Do not provide any personal or login information on the page. Change your account passwords right away, especially if you entered any
What should I do if I receive a scam message or email? If you receive a suspicious or scam message, please do not click on any links or provide any personal information. You may forward the message to support@ipserverone.com if you would like us to verify it, and our team will reconfirm for you.
How can I check if my phone number is blocked due to too many verification attempts for Portal verification? Your phone number is not blocked on our side. However, in some cases, your line provider may restrict or fail to deliver the verification SMS. If you are still unable to receive the verification code, please
Who is IPServerOne founder? The founder of IP ServerOne Solutions is Lee Cheung Loong, who established the company in 2003
❓ FAQ: Upgrading from CentOS 6 to CentOS Stream 10 (or Alternatives) Can I upgrade directly from CentOS 6 to CentOS Stream 10? No, a direct upgrade from CentOS 6 to CentOS Stream 10 is not supported. You will need to perform a fresh installation and migrate your applications and data manually. ⚠️ Important Note: