Who should I contact for development-related matters? For any development-related inquiries, such as integration questions, API usage, custom development support, or automation workflows, you may reach out to our team depending on your need: 1. Technical Support TeamIf your inquiry is related to technical implementation, API configuration, or platform issues, you can contact our
Can I merge or consolidate multiple account profiles into one? Yes, account consolidation is possible, subject to certain conditions. If all account profiles are registered under the same company name, IP ServerOne can proceed to consolidate them into a single account profile. If the account profiles are registered under different company names or different
Do you provide services to build a WordPress environment on Amazon Web Services (AWS)? IPServerOne provides server infrastructure and cloud hosting solutions. Kindly check out our services at https://ipserverone.com. However, we do not offer services to build, install, or configure WordPress environments. Customers are responsible for setting up and managing their own WordPress environment, or
Why am I unable to upload files to FiDrive Cloud? There are several common reasons you might be unable to upload files to FiDrive Cloud: File size exceeds the limit – Ensure your file size does not exceed the maximum upload limit allowed by your plan. Storage quota is full – Check if your cloud
Do you provide assistance with setting up a WordPress website on AWS? IPServerOne provides server infrastructure and cloud hosting solutions, as in our website at https://www.ipserverone.com/novacloud/. However, we do not provide services for website setup, WordPress installation, or WordPress configuration. Customers may install and manage WordPress on their own server, or engage a third-party developer
How do I make a purchase? To get started, please let us know which product or service you would like to purchase. This may include Nova Cloud servers, Bare Metal servers, Colocation services, or add-on services such as domain names, SSL certificates, or DNS hosting. If you are unsure which service best suits your
How long does it take to receive Cloud points? The time required to receive Cloud Points depends on how they are applied or credited to your account: 1. Top-up via Customer PortalIf you make a top-up through the Customer Portal, Cloud Points will be credited immediately once the payment transaction is successful. This is
Which GPT model are you using? The latest generation of OpenAI’s language models; to provide more accurate, natural, and contextually aware responses.
Can I become a dealer? At this moment, we do not offer any dealer or reseller plan. However, if you would like to explore future opportunities, server customization, or discuss potential partnership planning, our Sales Team will be happy to assist you. You may contact our sales team by select the “Connect with Sales” option,
What is ACS Cloud Server? ACS Cloud Server is a virtual server hosted in the cloud that lets you run websites, applications, or systems without needing physical hardware. It offers flexible resources (CPU, RAM, storage), high reliability, security protection, and a pay-as-you-use model, making it easier for businesses to scale and manage their services efficiently.