Why was my domain transfer rejected? A domain transfer request may be rejected during processing due to an Admin Approval Timeout. For TLD domains, the admin must approve the transfer by clicking the link in the provided email within a specified timeframe (typically 5 days). If this step is missed, the transfer is automatically canceled.
How long does domain name registration take? Domain registration time may range from just a few minutes to several hours, depending on the domain type and registration method. TLD Domains – Typically completed within a few minutes to 1 hour, with a confirmation email sent once registration is successful. Malaysian Domains – Usually processed within
How can I check the status of a domain name registration? To check your domain registration status: Check for Confirmation Email: You’ll receive a confirmation email once registration is complete. Use WHOIS Lookup: If the domain shows up in WHOIS, it’s successfully registered (note that some country-specific domains may need extra verification). Contact Support: For
I haven’t purchased any cloud credit, but I received cloud credit alarm reminder Received our Cloud Credit alarm reminder however you did not purchase any Cloud Credit with us? No worries! It could be due to your subscription to our DNS hosting service, which uses Cloud Credit for daily deductions. Even if you receive
How to terminate my domain name? To terminate your domain name, please submit a ticket to Customer Support or email us at cs@ipserverone.com. This will help ensure that our system stops sending you renewal reminders in the future. Please note that you may still receive renewal reminders from our Registry (MYNIC/WebNIC), but you can
Why am I receiving an ‘Invalid Domain Name’ error when entering my domain? The domain you are searching for may be classified as a Premium Domain Name. If the domain contains three letters or fewer, it is considered a Premium Domain Name, and its pricing will vary based on its tier. For more information
How do I enable WHOIs privacy protection? Please note that WHOIS Privacy Protection is available only for generic domains (.com / .asia / .net / .biz and others), but for .my domains, it is automatically provided free of charge. If you’d like to enable WHOIS Privacy Protection for a generic domain, a fee will
How much does it cost to renew my domain? The renewal fee applies to domains that are either still active or within the renewal grace period. Domains that have entered the redemption period will incur an additional redemption fee imposed by the registry. Please refer to the pricing details below for domain name renewals: Domain
I want to transfer my domain. How can I proceed? Please clarify whether you are referring to transfer the domain to IPServerOne, or transfer the domain out from IPServerOne to other domain provider, or do you referring to transfer domain to another account profile in IPServerOne. Please specify the type of transfer you’d like to
How can I manage my DNS records if my DNS is hosted with my domain provider (registrar)? If your domain’s TLD is using registrar nameservers (e.g., ns1.ezydomain.com and ns2.ezydomain.com for WEBNIC), you can manage DNS records through the Registrar Management Portal at https://wam.manage.name. For detailed instructions, please refer to this guide. For other domain providers,