📘 Binding Two DNS Records to a Single Hostname How do I bind two DNS records to a single hostname? To bind two DNS records to a single hostname, you are essentially pointing one hostname to two different types of DNS records. This is commonly done when you want both A and MX, or A
How to transfer DNS ownership at IP ServerOne? When you transfer a domain between accounts within IP ServerOne, the associated DNS hosting service is also moved—maintaining continuity of your DNS records and preventing service interruptions. Before proceeding, please ensure the receiving account (new owner) has: At least 50 Cloud PointsThis is required to activate Standard DNS hosting in
How to access to DNS Hosting? Accessing your DNS hosting depends on which name servers your domain is currently pointed to. Your DNS platform may be managed by your domain provider or a separate hosting provider. To determine where your DNS is hosted, check your domain’s name servers through your domain registrar. If your
Can I retrieve my previous DNS records after my DNS Hosting plan has been terminated? If your DNS Hosting service has been terminated, the associated records are no longer available in our live system and cannot be retrieved directly. For further assistance, you may email support@ipserverone.com to inquire whether recovery is possible from our backup.
Is it possible to retrieve the previous DNS records for my domain after i changed? Once your DNS records are updated, the previous configurations are overwritten and are no longer stored in our system. As such, we are unable to retrieve earlier DNS settings after any changes have been applied. Alternatively, you may try to
Why is my website showing another website? If your domain is showing the wrong website (such as a different user’s site or a default page), this is often related to IP address mismatches or misconfigured DNS records. The IP address assigned to your domain in the web server must match the A record in
FAQ: Why Can’t Some DNS Records Be Proxied? Why can’t I enable proxying (Cloudflare) for certain DNS records like MX, TXT, or NS? Not all record types support proxying. Records such as MX, TXT, and NS must remain DNS-only (grey cloud), as proxying these can break email or service delivery. Explanation: Some DNS record types
Why am I unable to view or retrieve the nameserver information for my domain? Your domain’s nameserver may not be showing for several reasons. It could be that the domain is not registered, has expired, or the nameserver updates are still propagating (which can take up to 24–48 hours). There may also be a typo
How much is for DNS upgrade? IPServerOne offers four DNS Hosting tiers with the following daily rates: Free DNS: 0.00 point /day Standard DNS: 0.14 points /day Premium DNS: 0.50 points /day Premium Plus DNS: 0.99 points /day To upgrade, simply top up your Cloud Credit minimum 50 points and choose your preferred DNS Hosting
Pointing Your Newly Registered Domain to Your NovaCloud Instance How to point my newly registered domain to my new instance? To connect your domain to your NovaCloud instance, you’ll need to update your domain’s DNS records to direct traffic to your server’s IP address. Here’s how to do it: 1. Obtain Your NovaCloud Instance’s Public