Can I visit your Data Center? To maintain the highest level of security, we currently do not offer public tours of our data center. However, if you are one of our colocation customers, you are welcome to submit a visitation request anytime you need to install or remove equipment (at least 24 hours before requested
How to rent a server? At IP ServerOne, we offer both: Colocation – You own the server, and we provide the space to host it at our Data Centre. Bare Metal (Dedicated Server) – We provide a fully dedicated server, hosted and managed by us. If you’re interested to know more or would like assistance
What ISPs Are Supported in IP ServerOne’s CJ1 Data Centre? Our CJ1 Data Centre located in Cyberjaya is a fully carrier-neutral facility, offering connections to a variety of major ISPs. This ensures that businesses hosting in CJ1 have flexible, high-performance, and redundant network options. 🌐 ISPs Available at CJ1 Data Centre: 🇲🇾 Malaysia: PCCW Global
Renewable Energy Usage at CJ1 Data Centre Is the CJ1 Data Centre in Cyberjaya 100% using renewable energy? As of now, our CJ1 Data Centre in Cyberjaya is focused on energy efficiency and implementing green practices where possible, but we do not officially state that the facility is running on 100% renewable energy. While we
Booking the CJ1 Loading Bay How do I book the CJ1 loading bay? To book the loading bay at IP ServerOne’s CJ1 Data Center in Cyberjaya, please follow these steps: Submit a Visitation Request: Log in to your IP ServerOne customer portal. Navigate to the Data Center tab and select Visitation Request. Complete the form
Data Center Power Capacity What is the maximum available capacity (Megawatt) in your data center facility? Our CJ1 Data Center in Cyberjaya, Malaysia, is equipped with a robust power infrastructure designed to support high-performance operations. The facility has a total power capacity of 1.5 megawatts (MW), ensuring reliable and continuous power supply for our clients’
How to contact AIMS DC Support center? If you need assistance related to the AIMS DC Support Center, here’s how you can reach out: General Support Requests: You can submit a ticket or send an email to support@ipserverone.com, and our team will be coordinating with the AIMS DC Support Center for further assistance. Visitation Requests:
Where to check booking ID? After submitting your Visitation Request, you can monitor its status under the My Booking section in the Data Center tab of the IP ServerOne Customer Portal. Please note that it may take up to 24 hours to generate your Booking ID (which starts with “IO” followed by numbers), as the
How to request approval for an urgent visitation? For urgency of visitation, you are still required to submit the visitation request in IP ServerOne Customer Portal and ensuring that all details are correct. After submitting your request, create a support ticket to Technical Support or send an email to support@ipserverone.com to request expedited approval
How do I schedule server collection from Data Center? You may submit a data center visitation at IP ServerOne Customer Portal by logging in with your registered email address. If your account has been assigned the Visitation Role, click on “Access Management Mode” in the top bar next to the cart icon to access