Do I have grace period if I missed my renewal for Dedicated Server (Bare Metal)? Yes, there is a short grace period if you miss your renewal payment. Here’s how the process works: A tax invoice will be generated 7 days before the expiry date as per our standard SOP. Our payment term is 7
Do IP ServerOne accept payment via Paypal? PayPal is not our primary payment method. If you have previously made payments using PayPal, you may reach out to our billing team to check if this option is available for your current transaction. For a smoother payment experience, we recommend logging in to IP ServerOne Customer Portal
Can I pay for services via swift transfer? Of course! You may refer below for the details on IP ServerOne’s bank account & SWIFT code: BANKER : MAYBANK BERHAD A/C NO : 5143-3850-2511 A/C NAME : IP SERVERONE SOLUTIONS SDN BHD SWIFT : MBBEMYKL You may send the bank in slip to billing@ipserverone.com for our
What is IP ServerOne bank account number? You may refer below for details of IP ServerOne bank account number: BANKER : MAYBANK BERHAD A/C NO : 5143-3850-2511 A/C NAME : IP SERVERONE SOLUTIONS SDN BHD SWIFT : MBBEMYKL Please do provide the bank in slip to billing@ipserverone.com for our further action.
Can I send my payment slip for renewal? We recommend sending your payment slip to cs@ipserverone.com for a faster payment update. This will help us process your renewal more efficiently.
I have a renewal reminder but cannot find the invoice. Renewal reminder emails do not include an attached invoice. However, you can log in to the Customer Portal and check your Proforma Invoice or Tax Invoice under the Billing & Payment section. Click here to log in to the Customer Portal For domain renewal reminders,
Why is the Proceed to Pay button disabled when trying to renew my domain with a credit card? If the Proceed to Pay button is disabled while attempting to renew your domain via the Customer Portal, it could be due to the following reasons: Pop-Up Blocker Enabled: If your browser’s pop-up blocker is enabled, it
I received a proforma invoice with multiple services. How can I split it? If you need to separate the services in your existing proforma invoice into individual invoices, you can submit a request by: Submit a ticket to Customer Support through our Customer Portal. Send an email to cs@ipserverone.com with the services you’d like to
How to create/generate separate proforma invoice for each service? If you need separate proforma invoices for different services, follow these simple steps: Log in to your IP ServerOne Customer Portal. Go to Billing & Payment from the menu on the left. Click on Generate Proforma Invoice. Select a service to renew by clicking the (+)
How to create proforma invoice? The IP ServerOne portal provides a simple way to create a proforma invoice, thus let us guide you through the simple steps to create a proforma invoice with ease: Log in to your IP ServerOne account. On the left menu, click ‘Billing & Payment’ to go to the Pending Payment