Do IPServerOne have Crypto payment method? We currently do not support cryptocurrency (crypto) as a payment method. However, we offer several convenient and secure payment options to suit your needs, including: Credit Card Online Banking QR Code Payment (e.g., DuitNow) Business Bank Account If you need any assistance with the available payment methods or require
How to convert proforma to real invoice? To convert a proforma invoice to a tax invoice, you may proceed with the payment for the proforma via Customer Portal. Once payment is successfully made, our system will automatically generate a tax invoice for your reference. You can download the tax invoice from your account dashboard under
Do I have grace period if I missed my renewal for Dedicated Server (Bare Metal)? Yes, there is a short grace period if you miss your renewal payment. Here’s how the process works: A tax invoice will be generated 7 days before the expiry date as per our standard SOP. Our payment term is 7
Do IP ServerOne accept payment via Paypal? PayPal is not our primary payment method. If you have previously made payments using PayPal, you may reach out to our billing team to check if this option is available for your current transaction. For a smoother payment experience, we recommend logging in to IP ServerOne Customer Portal
Can I pay for services via swift transfer? Of course! You may refer below for the details on IP ServerOne’s bank account & SWIFT code: BANKER : MAYBANK BERHAD A/C NO : 5143-3850-2511 A/C NAME : IP SERVERONE SOLUTIONS SDN BHD SWIFT : MBBEMYKL You may send the bank in slip to billing@ipserverone.com for our
What is IP ServerOne bank account number? You may refer below for details of IP ServerOne bank account number: BANKER : MAYBANK BERHAD A/C NO : 5143-3850-2511 A/C NAME : IP SERVERONE SOLUTIONS SDN BHD SWIFT : MBBEMYKL Please do provide the bank in slip to billing@ipserverone.com for our further action.
Can I send my payment slip for renewal? We recommend sending your payment slip to cs@ipserverone.com for a faster payment update. This will help us process your renewal more efficiently.
I have a renewal reminder but cannot find the invoice. Renewal reminder emails do not include an attached invoice. However, you can log in to the Customer Portal and check your Proforma Invoice or Tax Invoice under the Billing & Payment section. Click here to log in to the Customer Portal For domain renewal reminders,
Why is the Proceed to Pay button disabled when trying to renew my domain with a credit card? If the Proceed to Pay button is disabled while attempting to renew your domain via the Customer Portal, it could be due to the following reasons: Pop-Up Blocker Enabled: If your browser’s pop-up blocker is enabled, it
I received a proforma invoice with multiple services. How can I split it? If you need to separate the services in your existing proforma invoice into individual invoices, you can submit a request by: Submit a ticket to Customer Support through our Customer Portal. Send an email to cs@ipserverone.com with the services you’d like to