What should I do if I didn’t receive the authentication code to access my email? If you did not receive the authentication code when trying to access your email, please try the following steps: Confirm your registered contact details – Make sure the code is being sent to the correct email address or phone
Authentication code An authentication code generally means a unique code used to verify your identity or authorize an action. At IP ServerOne, the term may refer to: Two-Factor Authentication (2FA) Code – A temporary code sent to your registered email, phone (SMS), or generated by an authenticator app. This is used to securely log
Do I get a discount if I register a domain for more than one year? Domain registration fees are typically charged on a per-year basis, and the annual price usually remains the same regardless of how many years you register. However, for .MY domain extensions, the initial registration fee is cheaper compared to the
Is a domain name included with the Nova Cloud plan? The Nova Cloud plan does not include a domain name by default. Nova Cloud is designed to provide flexible cloud infrastructure resources such as compute, storage, and networking. If you need a domain name for your project, you can easily check availability and register
Do you have the website builder? IPServerOne does not provide a built-in website builder, as our core expertise is in server hosting and cloud infrastructure. However, we can connect you with trusted web development partners who can assist in creating the website you need. If you’re planning to launch a website and require hosting services,
Why I cannot find my GPU instances in the Customer Portal? NovaGPU is available to all customers who wish to subscribe. However, if you are unable to locate NovaGPU in your Customer Portal, it may be due to certain restrictions applied to your account. If you encounter this issue, please contact our Support team
Why didn’t I receive an email notification for my expiring domain? Our system usually sends reminder notifications 90, 60, 30, 7, and 1 day before your domain service expires. If you have not received any, please first check your spam or junk folder, as the emails might have been filtered there. If you still
Is the RTX 4090 24GB still available? IP ServerOne offers GPU servers that support a range of high-performance models, including the NVIDIA RTX 4090 (24GB). You can explore the specifications and configurations via these pages: NovaGPU (Cloud-based): Ideal for on-demand, scalable GPU power without the need to manage physical hardware. GPU Server (Physical Server):
Do you have a DRC package/plan? If DRC you are referring to Disaster Recovery as a Service (DRaaS), yes, IP ServerOne offers customized DRaaS solutions tailored to your current systems and infrastructure. Our DRaaS service ensures that: Backups remain updated and complete, allowing us to restore the most recent version in the event of
How does Acorn Recovery differ from standard BaaS or DRaaS? Acorn Recovery is a form of DRaaS (Disaster Recovery as a Service), while BaaS refers to Backup as a Service. Although both services focus on protecting your data, they serve different purposes and offer different levels of recovery capability. Acorn Recovery (DRaaS) Recovers entire systems