Overview This tutorial will guide you through launching your first self-managed Cloud Instance from an Image via the Portal. Prerequisites Register and log in to your Customer Portal. Top up credit to launch a Cloud Instance. Instructions Log in to IP ServerOne’s Customer Portal. On the left sidebar, click on NovaCloud, then select Instances. Select
How to check the status of my Data Center visitation request? Once you have submitted your visitation request, you can check the status under My Booking in the Data Center tab of the IP ServerOne Customer Portal. Your Booking ID should start with “IO” followed by numbers. Please note that it may take at
I just submit visitation request, how long the request can be process? The verification and completion of your request typically take at least 24 hours. However, you may check the IP ServerOne Customer Portal from time to time, as it could be processed sooner than expected. Once you receive your booking ID (which starts
How to change the email address for receiving renewal notifications? Renewal notifications are sent only to the primary email address and to any delegated accounts that has been set to receive ‘Services’ notifications. If you’d like to change the primary email address, the request must be made by the current primary user. You can
Can I apply for student benefits with my educational email address? Of course! We’re excited to let you know that IP ServerOne is offering 600 points in cloud credit, valid for 6 months! It’s a great way to explore our cloud services. Signing up is super easy—just head over to our marketing team at
Where can I find information on current job vacancy? You can explore current job openings and apply by visiting our careers page by clicking here. If you have any further inquiries, feel free to reach out to us at jobs@ipserverone.com
Who can I contact for partnership or collaboration opportunities? You can reach out to our Marketing team for further discussions regarding partnership or collaboration opportunities. Please email us at marketing@ipserverone.com, and we will get back to you as soon as possible.
How to get in touch or contact with Sales for product or service inquiry? You can reach out to IP ServerOne’s Sales Team through the following methods: 1. Live Chat Assistance You can connect with us via our live chat at https://www.ipserverone.com/contact-us-via-chat/. Our support agent will assist you and escalate your request to the Sales
I haven’t purchased any cloud credit, but I received cloud credit alarm reminder Received our Cloud Credit alarm reminder however you did not purchase any Cloud Credit with us? No worries! It could be due to your subscription to our DNS hosting service, which uses Cloud Credit for daily deductions. Even if you receive
Data Transfer Data transfer refers to the process of sending and receiving information, such as files, emails, pictures, or messages. For instance, when someone visits your website, their browser requests data—including text, images, and videos—from the server hosting your site. The server then sends this information back to the browser, allowing the visitor to view