What should I do if I didn’t receive the authentication code to access my email?

If you did not receive the authentication code when trying to access your email, please try the following steps:

1. Confirm your registered contact details – Make sure the code is being sent to the correct email address or phone number linked to your account.
2. Check your Spam or Junk folder – Sometimes the email containing the code may be filtered.
3. Wait a few moments and request the code again – Delivery may sometimes be delayed.

4. Contact IP ServerOne Support – If you still do not receive the code, please reach out to our support team by submitting a ticket through our Customer Portal or emailing support@ipserverone.com for assistance. Please send the inquiry using the authorized email registered in our billing system. Our team can help verify your account and provide the necessary steps to restore access.