Does the server ownership transfer form need to be filled out by the legal representative? The server ownership transfer form does not necessarily need to be filled out by the legal representative. However, it must be completed and acknowledged by the authorized person or person in charge of the current account/service. For services such
Is there an automatic reload feature available? Yes, we do provide an auto-reload feature to automatically top up your cloud credit. To use this feature, you must first add your credit or debit card in the Customer Portal. You may refer to this guide to add your card: How to add or remove credit/debit
FAQ: I need human support now If you require immediate assistance from a Customer Support representative, you may chat with our live agent through the live chat platform on the IP ServerOne website. Simply select the “Connect with Support Member” option or type “Human” to be connected with our support team. You will be
Can you view my cart? For security and privacy reasons, only the logged-in user can view, access, and manage the shopping cart in the Customer Portal. Our team is unable to view the products or services added to your cart. The services will only be visible to us after the order is confirmed and