Why can’t I generate a proforma invoice from the dashboard? The dashboard’s “Renew Now” button is designed to bring you directly to the Pending Payment page for immediate payment, and does not generate a proforma invoice. If you require a proforma invoice before making payment, you will need to generate it manually from the Billing
How many email addresses can be created per domain? The number of email addresses you can create per domain depends on the email hosting plan you subscribe to. Each plan comes with different limits based on its features and capacity. For the SmarterMail Multi-Tenant plan, please note that only one domain is allowed per plan.
Is it possible to purchase a server instead of renting or subscribing? Server hardware purchases are available only for Bare Metal Servers. Other server types, such as GPU servers, are currently offered on a subscription (rental) basis. This approach allows us to provide flexible and scalable solutions with continuous support, maintenance, and hardware upgrades.
Can I buy the GPU server directly instead of renting? Currently, our GPU servers are available for rest and not for direct purchase. This allows us to provide flexible, scalable solutions with ongoing support, maintenance, and hardware upgrades. If you have specific needs or would like to explore long-term arrangements, you may provide your