What is IP ServerOne’s SLA (Service Level Agreement)? IP ServerOne offers a 99.9% uptime guarantee at the infrastructure level. This ensures high availability and reliability for our core services, giving you peace of mind when hosting your systems with us.
Do you provide SOC (Security Operations Center) services? While we do not offer SOC services directly, we work closely with trusted partners who specialize in SOC solutions. If you’re interested, we’d be happy to refer you to them. Simply click the link below and provide your details for our team will get in touch with
How can I check the renewal fee and expiry date of my Colocation service? To check the renewal fee and expiry date of your Colocation service, log in to the Customer Portal, go to My Service on the left panel, and select your Colocation service to view its status and expiry date. For the
How to apply if I want to create a server more than 1TB data storage? Currently, our maximum volume size is limited to 1000GB (1TB). If you wish to create a server with this storage capacity, you can do so directly through our Customer Portal. Simply log in, configure your instance, and select up to
Where can I purchase a Plesk license? If you’re planning to use Plesk, feel free to explore and purchase a license from their official site: Click here for more information about Plesk License Please note: As the license is purchased directly from Plesk, installation and ongoing support are not provided by IP ServerOne. For any
Please suggest a suitable storage to run the golfing system As IP ServerOne is an infrastructure provider, our expertise lies in delivering reliable cloud and server solutions. Since we are not directly familiar with the specific requirements of golfing systems, we’re unable to recommend a storage option. However, if you are interested to know more
Can I visit your Data Center? To maintain the highest level of security, we currently do not offer public tours of our data center. However, if you are one of our colocation customers, you are welcome to submit a visitation request anytime you need to install or remove equipment (at least 24 hours before requested