📘 Introduction Monitoring website visitors helps you understand your site’s traffic, including where your visitors come from, which pages they view, and how often they visit. If you’re using cPanel for your hosting, there are built-in tools such as Visitors, Awstats, and Webalizer that allow you to view this data directly. This guide will show
Does NovaCloud provide backup for email domain hosting? Yes, NovaCloud does offer backup services, but there are a few important things to note depending on the type of NovaCloud plan you’re using: 1. If you’re using Hourly NovaCloud: This plan does not support email-related ports, so it’s not suitable for running email services directly. However,
Introduction Converting a primary domain to an addon domain is a process often required when restructuring websites or optimizing account usage. This procedure is done within the cPanel and WHM interfaces and is typically performed by administrators when an account’s domain structure needs adjustment. Following the correct steps ensures that websites remain functional and accessible
Why am I unable to view or retrieve the nameserver information for my domain? Your domain’s nameserver may not be showing for several reasons. It could be that the domain is not registered, has expired, or the nameserver updates are still propagating (which can take up to 24–48 hours). There may also be a typo
🌐 How to Attach a Domain to an Instance How do I attach a domain to an instance? To attach a domain to your VPS or cloud instance hosted with IP ServerOne, you will need to point your domain to the instance’s public IP address using DNS settings. Here’s a general guide: Steps to Attach
Introduction Domain administrators can enhance email organization and security by configuring content filters in SmarterMail. One common requirement is to ensure that emails identified as SPAM are automatically redirected to the Junk Email folder. This prevents clutter in the primary inbox and reduces the risk of users interacting with potentially harmful messages. This article provides
What is the process and cost if I want to register a new domain and hosting? Registering a new domain and hosting service with IP ServerOne is simple and can be done entirely through our Customer Portal. Process 1. Domain Registration: Start by selecting your preferred domain name and checking its availability. Follow our
Does Wildcard SSL Support Both IP Addresses and Domains? Wildcard SSL certificates are designed to secure multiple subdomains under a single domain. However, they do not support IP addresses. Wildcard SSL Coverage ✅ Supported: A wildcard SSL certificate can secure a primary domain and all its subdomains, such as: example.com *.example.com (e.g., mail.example.com, shop.example.com, blog.example.com)
Can my domain be released? The term “release” can refer to different scenarios. Please check the options below to see which applies to your request: Reactivating an Expired Domain After Renewal: If your domain has expired and you have already renewed it, the reactivation process depends on the domain registry. Some domains may be automatically
How to check If my Domain is active? Use a WHOIS lookup tool (e.g., who.is) to check the registration status. Perform a DNS check to see if the domain is resolving properly. If your domain is not activated within the expected timeframe, please ensure: ✔ Your payment was successfully processed. ✔ You have received a