How ownership transfer for DNS works? DNS ownership transfer is only applicable if your domain is managed under IP ServerOne and you have an active DNS Hosting subscription with us. The process can be done either via the Customer Portal or manually with our assistance. Each method has specific requirements to avoid service interruption. 1.
What is the price for Nova AI? Nova AI is our intelligent chatbot assistant, available 24/7 and free of charge as part of our customer support service. It helps with general inquiries, technical troubleshooting, billing and renewal matters, as well as product information for services like Nova GPU, Cloud Nova, domain services, Data Protection, Storage,
Accessing Your Newly Purchased LinkMail Email Account How to log in to my newly purchased LinkMail email? ✅ Once you subscribe to our LinkMail email service, you’ll receive a welcome email with the subject line: +LinkMail Login Details This email contains everything you need to access your mailbox, including the login URL, email address, and
Checking the Spam Email List with PMG (Proxmox Mail Gateway) How to check the list of spam emails for Anti-Spam? If your organization is using PMG (Proxmox Mail Gateway) as part of IP ServerOne’s Anti-Spam services, spam filtering and quarantine management are handled through our centralized gateway. At this time, end-users do not have direct
Introduction A Vacation / Out of Office message is an automatic email reply that notifies senders you are currently unavailable. This is particularly useful when you’re on leave, traveling, or away from work for an extended period. This guide will show you how to set up a vacation message in DirectAdmin (Evolution Skin) so that
Introduction Regular backups are crucial for maintaining website security, ensuring data recovery in case of unexpected failures, and providing peace of mind for administrators. DirectAdmin’s Evolution Skin offers a streamlined interface for creating backups efficiently. This step-by-step guide will walk you through the process of generating a full backup of website files, databases, and email
Introduction A Certificate Signing Request (CSR) is required when obtaining an SSL certificate for your domain. It contains essential details, such as your domain name and organization information, needed for certificate issuance. This guide walks you through generating a CSR using the DirectAdmin Control Panel (Evolution Skin). Prerequisite Login access to DirectAdmin Knowledge on
Introduction Enabling an email forwarder in SmarterMail allows users to automatically redirect incoming emails from one account to another, ensuring important messages are received across designated addresses without manual intervention. This functionality is available to both end users and administrators and can be configured anytime through the SmarterMail web interface, typically accessed via a browser
Introduction A Certificate Signing Request (CSR) is a crucial part of the SSL certificate lifecycle. It is a block of encoded text containing information about the organization requesting the certificate, such as its domain name, locality, and public key. This request is sent to a Certificate Authority (CA) to initiate the process of issuing a
Email Delivery Issue Why can’t I send email to a certain email address? There can be several reasons why you’re unable to send emails to a specific recipient. Here are the most common issues and how to troubleshoot them: 1. Recipient Email Address Is Incorrect or Doesn’t Exist Ensure that the email address you’re sending