Introduction This Knowledge Base article provides a step-by-step guide on How to Access Email Account in Webmail from cPanel. Webmail allows you to check, send, and manage your email directly from any web browser without the need for an external email client. This makes it easier to quickly log in and manage your email without
Introduction This Knowledge Base article provides a step-by-step guide on How to Change the Quota for FTP Account in cPanel. Adjusting the quota allows you to manage how much storage space each FTP account can use, which is useful for limiting or expanding access as needed. This helps you allocate server resources more effectively and
Introduction This Knowledge Base article provides a step-by-step guide on How to Change Password for FTP (File Transfer Protocol) Account in cPanel. Updating the password ensures security and allows you to reset access for a developer, designer, or colleague without deleting the account. This is especially helpful when you want to maintain the same FTP settings
Introduction MIME (Multipurpose Internet Mail Extensions) types are essential for web servers to correctly identify and serve different file formats to browsers. When browsers encounter unknown file extensions, they may not handle them properly, potentially causing download prompts instead of displaying content or triggering security warnings. DirectAdmin’s MIME Types management allows you to define how
Can my client manage their domain through a separate portal login? All domains registered with IP ServerOne are managed through the Customer Portal, depending on the account profile under which the domain is parked. If your client requires access with a different login ID, the options vary by domain extension: For TLD domains (for example:
Introduction: For NovaCloud users managing their cloud infrastructure with IPSERVERONE, this guide provides clear, step-by-step instructions on how to shelve your cloud instances directly within the Customer Portal. Shelving an instance is beneficial when it is temporarily not needed for operation, as this action effectively pauses the instance while preserving its current state and configuration,
Introduction This Knowledge Base article provides a concise, step-by-step guide to Add DNS zone records in cPanel using the Zone Editor. Use this when you need to create new DNS entries (e.g., A, AAAA, CNAME, MX, TXT) for your domain so services like your website, email, and verification tools resolve correctly. Prerequisite Access to the
Introduction Swapping public IP addresses between cloud instances is a common networking operation that helps in minimizing downtime during infrastructure changes, software upgrades, or troubleshooting. This guide outlines the process of swapping IPv4 addresses between instances via the Customer Portal on NovaCloud or NovaGPU. The ability to swap IP addresses is particularly beneficial for users
Introduction Importing public keys is a fundamental security practice for managing cloud instances and accessing virtual infrastructure. Public keys enable secure, passwordless authentication when connecting to cloud servers, eliminating the need to rely on traditional password-based logins. The Customer Portal provides a streamlined interface to manage these cryptographic keys without requiring technical support. This guide
Introduction: This guide explains how to delete a public key from the IPSERVEONE Portal. The main reason for removing a public key is that the user no longer requires it for authentication or access purposes. Keeping unused keys in the system can pose potential security risks and create unnecessary clutter. By removing outdated or unused