Can I manage a domain/service under my account while the billing/invoice is issued under another company? Due to the implementation of e-Invoicing requirements by the Inland Revenue Board of Malaysia (IRBM), all services will be billed strictly under the account where the domain (or any related service, such as SSL or server) is parked.
Introduction In cloud infrastructure environments, modifying the IP address of a virtual machine (VM) or instance can become necessary for a variety of operational, technical, or security-related reasons. The “Change IP” function within the IPServerOne Customer Portal provides users with the ability to assign a new, unallocated public IP address to an existing instance, replacing
Does Nova Cloud have MSSQL Web Edition? By default, MSSQL Web Edition is not included with NovaCloud. However, we can customize your NovaCloud setup to include Microsoft SQL (MSSQL) Web Edition with an additional charge. If you are interested to learn more about NovaCloud with MSSQL Web Edition, you can reach us by filling
FAQ: What Is the difference between cloud hosting and NovaCloud? Both Cloud Hosting and NovaCloud are built on virtualized cloud infrastructure, delivering reliability, scalability, and high availability. The key difference is in the service model: Cloud Hosting is a traditional managed hosting service, commonly used for websites, applications, or services that need stable performance
FAQ: How to topup GPU instance? To top up your GPU instance, you’ll need to purchase NovaCloud credits through the Customer Portal. Please follow these steps: Log in to the IP ServerOne Customer Portal. At the top left corner, click New Order and navigate to the NovaCloud Credit Top Up tab. Select the number
I’m unable to login into my account Could you please clarify which account you are unable to access? For example, are you referring to your Customer Portal account, email account, console, or server? Once we know the specific account, we can provide the appropriate steps to help you regain access.
Introduction This Knowledge Base article provides a step-by-step guide on How to Create a Folder using File Manager in cPanel. Creating folders helps you organize your files better. For example, you might create separate folders for images, CSS files, or backups. Prerequisite Access to your cPanel login page. Step-by-Step Guide Step 1: Log in to
Introduction This Knowledge Base article provides a simple, step-by-step guide on How to Create a File using File Manager in cPanel. You may need to create files such as index.html for a website homepage, style.css for custom styling, or .htaccess for configuration settings. Using File Manager allows you to quickly create these files directly from
Introduction This Knowledge Base article provides a step-by-step guide on How to Change the Default Settings using File Manager in cPanel. File Manager allows you to manage and edit your website files directly from the cPanel interface. Adjusting these settings helps you control the default directory, show hidden files, and manage encoding dialogs. Prerequisite Access
Can I Know if the VPS Floating IP Remap Means I Can Refresh My IP Anytime? ✅ Short Answer: No, remapping a Floating IP in our VPS environment does not mean you can freely refresh your IP anytime like rotating it on demand. Instead, it allows reassigning a Floating IP between different VPS instances as