Shared Security Responsibility Ensuring the security of our services is our utmost priority, because without proper security measures, even the greatest hosting capabilites will prove meaningless. Therefore, we want to highlight the importance of shared responsibilities between you, and the customer and IPServerOne, as the service provider work together and ensure that security breaches,
Introduction DirectAdmin allows users to manage various aspects of their hosting environment, including email accounts. In the Enhanced Skin interface of DirectAdmin, locating and managing your email accounts is a straightforward process. This guide will walk you through how to find the list of email accounts associated with your domain. This is particularly useful for
Introduction Monitoring mailbox size is essential to ensure that your email accounts do not exceed their allocated storage limits, which can lead to issues such as undelivered emails or account restrictions. Plesk provides a straightforward method to view the current usage statistics for each mailbox. This guide is for Plesk users who need to check
Introduction Zimbra Collaboration Suite offers various tools for server administrators to manage and monitor email traffic. One such tool is zmmsgtrace, which enables admins to track messages sent and received by users by parsing server logs. This guide provides detailed instructions on how to use zmmsgtrace to track emails based on senders and receivers. Prerequisites
Introduction When you try to logon to an RDP session with a new username given to you, (with correct credentials) you might encounter this error message: This is due to RDP client has been negotiating with the server for network level authentication. However, network level authentication is executed before a remote desktop session has even
Introduction This article will guide you through the steps to check your website’s uptime and performance, essential for ensuring a reliable user experience. This guide is intended for website administrators or users responsible for monitoring the health of their websites. The article explains how to utilize free and paid tools to monitor your site’s uptime,
How to check the domain name availability? Domain availability can be checked via IP ServerOne customer portal: https://portal.ipserverone.com/order/domain
Why am I still receiving Invoice Reminders even though I’ve made the payment? Invoice reminders will be sent if the invoice remains unpaid or if the amount paid is insufficient.
Receive renewal reminder but no invoice receives Invoice only will be generated for those services auto renewal, depending on the agreement. However, for domain name invoice will be provided upon request.
Can I set up automatic payments / assign auto recurring payment? Certainly, you can set up automatic payments for your services. Here’s the steps: Log in to your account on Customer Portal. Click on “My Account” to add the credit card under “My Payment Method”. After credit card successfully added, assign a service