Do you have certification from the Financial Technology Regulatory Sandbox (FAST)? We do not have the Financial-Technology Regulatory Sandbox (FAST) certification at this time. However, you may visit our Trust & Compliance Certifications page to learn more about our current certifications and compliance standards.
Is the Object Storage using a standard hard disk (HDD) or solid-state drive (SSD)? Thank you for your enquiry. Our Object Storage currently uses SSD (Solid-State Drive) for improved performance and reliability. If you would like further consultation or assistance, please select “Connect with Sales” or fill out our contact form. Our Sales Team will
My cloud instance has been in “Rebuilding” status for over an hour. Is this normal or is there a technical issue? Under normal circumstances, the “Rebuilding” process for a NovaCloud instance should only take a few minutes to complete. The rebuilding time depends on factors such as the instance size, image type, and overall
Introduction Cron job email notifications provide execution feedback, but there are situations where disabling these alerts becomes necessary. Reducing email volume, preventing inbox clutter from frequently running tasks, or selectively silencing specific cron jobs may require adjusting notification settings. DirectAdmin’s Cronjobs interface offers flexible options for managing cron output notifications, allowing you to disable all
Introduction Cron job email notifications provide essential feedback about scheduled task execution, helping you monitor automated processes and identify potential issues. Receiving output reports from cron jobs enables proactive troubleshooting, confirms successful task completion, and alerts you to errors that require attention. DirectAdmin’s Cronjobs interface includes a simple configuration option for routing all cron output
Introduction Password-protected directories restrict access to specific areas of your website, but there are situations where removing this protection becomes necessary. Making content publicly accessible, completing website development phases, or changing security strategies may require disabling directory password protection. DirectAdmin’s Password Protected Directories interface provides a straightforward method for removing authentication requirements from previously protected
Introduction Hotlink protection prevents other websites from directly linking to your images and files, but there are situations where disabling this feature becomes necessary. Integration with content delivery networks (CDNs), troubleshooting image display issues, or allowing legitimate external access may require turning off hotlink protection temporarily or permanently. DirectAdmin’s Hotlink Protection interface provides a simple
Introduction A One-Time Login Key in DirectAdmin provides a highly secure, single-use URL for accessing your control panel. Unlike standard login keys designed for repeated API access, the one-time key is a temporary, secure token that expires immediately after one successful login or upon reaching its configured expiration date. This feature is ideal for granting
Introduction Deleting login keys is an important security practice when keys are no longer needed, have been compromised, or when revoking access for automated scripts or integrations. Removing unused keys reduces potential security vulnerabilities and maintains organized access control. DirectAdmin’s Login Keys interface provides a straightforward method for permanently deleting keys and immediately revoking their
Introduction Modifying login keys is essential for maintaining secure access control as requirements change over time. You may need to update permissions, adjust IP restrictions, change expiration dates, or rotate key values for security purposes. DirectAdmin’s Login Keys interface allows you to modify existing keys without creating new ones, preserving integrations while updating security parameters.