Where Can I Find the DNS Records for My Email? I’ve Just Changed My Nameservers and Need to Add Them. If you’ve recently changed your nameservers to IPServerOne, you may follow the steps below on how to obtain your email DNS record or in other words your MX, SPF and DKIM records: Check with Your
What is WHOIs privacy protection? WHOIS privacy protection helps to block personal information by replacing it with the details of a proxy or privacy service provider, shielding the domain owner’s identity from public view. This measure helps prevent spam, identity theft, and unwanted contacts while still complying with domain registration requirements.
Failure to submit termination notice and what to expect. Please be aware that if you wish to discontinue your service with IP ServerOne, a termination notice must be submitted at least 30 days prior to the service expiry date. This ensures your service is not auto-renewed and no invoice is generated. If the tax
Why was my domain transfer rejected? A domain transfer request may be rejected during processing due to an Admin Approval Timeout. For TLD domains, the admin must approve the transfer by clicking the link in the provided email within a specified timeframe (typically 5 days). If this step is missed, the transfer is automatically canceled.
How can I check the status of a domain name registration? To check your domain registration status: Check for Confirmation Email: You’ll receive a confirmation email once registration is complete. Use WHOIS Lookup: If the domain shows up in WHOIS, it’s successfully registered (note that some country-specific domains may need extra verification). Contact Support: For
Could you recommend a cloud server suitable for hosting WordPress and WooCommerce sites? Thank you for your interest in our services. We recommend starting with the Cloud General Opt-C2 plan as a baseline option. Alternatively, you can use our NovaCloud calculator at https://nova-calc.ipserverone.com/ to customize your server specifications and receive an estimated cost. If you
How to check the status of my Data Center visitation request? Once you have submitted your visitation request, you can check the status under My Booking in the Data Center tab of the IP ServerOne Customer Portal. Your Booking ID should start with “IO” followed by numbers. Please note that it may take at
How to change the email address for receiving renewal notifications? Renewal notifications are sent only to the primary email address and to any delegated accounts that has been set to receive ‘Services’ notifications. If you’d like to change the primary email address, the request must be made by the current primary user. You can
Connecting Google Workspace Email to Your Domain How Can I Connect My Google Workspace Email to My Domain? To connect your Google Workspace email to your domain, you’ll need to update your domain’s MX records. This process ensures your domain routes all incoming emails through Google’s servers. Steps to Set Up MX Records in
I haven’t purchased any cloud credit, but I received cloud credit alarm reminder Received our Cloud Credit alarm reminder however you did not purchase any Cloud Credit with us? No worries! It could be due to your subscription to our DNS hosting service, which uses Cloud Credit for daily deductions. Even if you receive