Introduction By default, SmarterMail uses the US English language setting, which displays dates in the MM/DD/YY format (e.g. 06/12/25).If a specific user prefers to view dates in the DD/MM/YY format (e.g. 12/06/25), this can be easily adjusted by changing their language preference to UK English. This guide will show you how to apply the change
How to check if any query to the website is stuck for a long time? To determine whether a website query is stuck or taking too long, you’ll need to inspect both the web server and database server. Here’s what to check: Check on stuck PHP processes You may use this command to
Is the Windows server license fee included when I select Windows OS using the NovaCloud calculator? Yes, the total charges shown in the Nova Cloud calculator already include the Windows Server license fee. If you already have an account and available Cloud Points, you can easily view a detailed breakdown of the charges when creating
Introduction In a multi-user database environment, it’s crucial to monitor currently running SQL queries to ensure optimal performance, detect long-running or stuck queries, and troubleshoot database issues. This is especially important on shared hosting servers, such as those using DirectAdmin or WHM/cPanel, where multiple websites rely on the same MySQL or MariaDB instance. Prerequisites
Why Did My Service Recurring Payment Fail? If you’ve already assigned a credit card for recurring payments and the transaction failed, it could be due to an expired card, incorrect card details, the card being blocked for online or recurring payments, or the transaction being declined by your card issuer.If you’ve recently updated your account
Introduction Monitoring your database usage is essential to ensure your hosting account stays within allocated limits and performs efficiently. DirectAdmin’s Enhanced skin provides a simple interface to view details such as disk space used per database and total usage.This guide walks you through the steps to check your database usage in DirectAdmin using the Enhanced
Introduction Monitoring your database usage is important to ensure your hosting account stays within allocated limits and runs efficiently. DirectAdmin’s Evolution skin offers a user-friendly interface to check your database usage, such as disk space and the number of databases used. This guide will walk you through the steps to check your database usage in
Introduction CAA (Certification Authority Authorization) records define which certificate authorities (CAs) are permitted to issue SSL certificates for your domain. If the CAA option is not visible in DirectAdmin’s DNS Management panel, it is likely disabled by default. Prerequisites SSH access to your server Root privileges Access to the DirectAdmin control panel Step-by-Step Guide Conclusion
Introduction There are times when a user may need additional bandwidth temporarily — such as during high-traffic periods or one-time events. In DirectAdmin, you can manually increase a user’s bandwidth limit without permanently changing their hosting package. This guide explains how to apply a temporary bandwidth increase that resets at the start of the next
What is the minimum charge of Object storage per month? There is no fixed monthly fee for Object Storage with IP ServerOne as our service is based on a pay-as-you-go model, where charges are calculated hourly based on your actual usage. This means your monthly cost depends on how much storage you use and for