How do I change the primary email address? To change your primary email address, please send a request from your current registered email to cs@ipserverone.com. Alternatively, you may submit a signed request on company letterhead with a company stamp. In some cases, we may require a completed form for our records.
How can I view my current billing statement or Statement of Account (SOA)? You can view your Statement of Account (SOA) by logging into the Customer Portal. Go to the Billing & Payment section and select Account Statement. You can then choose your preferred start and end dates to generate the statement. For further guide,
Introduction We are pleased to introduce an enhanced layer of security for our customer portal login with the implementation of Two-Factor Authentication (2FA). As part of our commitment to providing the highest level of security, 2FA helps protect your account from unauthorized access by requiring an additional authentication step. Guideline for Setting Up Two-Factor Authentication
Introduction Managing files on a server often requires editing configuration or text files through the command line. When accessing your server via SSH, text editors like Nano, Vim, and Emacs allow you to view and modify these files directly in the terminal. This guide will introduce you to basic commands and usage of these text
Introduction The “open_basedir restriction” error in WordPress occurs when the server restricts PHP from accessing certain directories outside the specified paths. This error is significant because it can prevent WordPress from functioning correctly, especially in file management and uploads. This guide explains how to fix the open_basedir restriction error in WordPress by adjusting server settings
Introduction This guide is for Mac OS users who need to modify their hosts file for various purposes, such as mapping specific IP addresses to domain names, overriding DNS settings, or blocking access to certain websites. The hosts file is a plain text file used by the operating system to map hostnames to IP addresses.
Introduction This article explains how to create and manage email filters in cPanel to filter emails based on specific keywords. This functionality helps you organize or block unwanted emails for individual or global email accounts. Prerequisites Access to cPanel. Knowledge of the email accounts to be filtered. Step-by-step guide Step 1: Navigate to
Introduction This guide explains how to disable a WordPress plugin using phpMyAdmin. This method is useful if you are unable to access the WordPress admin dashboard due to plugin conflicts or errors. By directly accessing the WordPress database via phpMyAdmin, you can quickly disable the active plugins and regain access to your site. Please note
Introduction This article guides users through syncing SmarterMail contacts with macOS Sierra 10.12 using the CardDAV protocol. The article is intended for macOS users who utilize SmarterMail for email and contact management. It explains how to configure macOS to pull contacts from the SmarterMail server, ensuring seamless contact synchronization. Prerequisites Access to SmarterMail (requires
Introduction SoftEther VPN Server allows users to create and manage users who can connect to the VPN. This guide will walk you through the steps of adding a new user in the SoftEther VPN Server Manager to control access securely. Prerequisites Administrator access to the SoftEther VPN Server Manager The SoftEther VPN Server Manager