DMARC issues when sending emails to Google Why are my emails to Google being rejected due to DMARC issues? Google enforces strict email authentication policies. If your domain’s DMARC (Domain-based Message Authentication, Reporting & Conformance) record is misconfigured, Google may reject or flag your emails as spam. This happens when your SPF (Sender Policy
What are the common email error codes and their meanings? Error 421 – Service not available, closing transmission channel Meaning: Temporary server issue. Resolution: Try resending later. If persistent, contact support@ipserverone.com to ensure the server is working. Error 450 – Requested mail action not taken: mailbox unavailable Meaning: The recipient’s mailbox is either full
How to terminate my services with IP ServerOne? I have a 12-month contract. If I decide to terminate in the 11th month, what is the process? Our policy requires a 60-day advance notice for termination. If the 60-day notice is provided: You will only need to settle the remaining balance of your contract, after
How to request a quote for a domain bundle that includes a Wildcard SSL certificate? To request a quotation for a domain name bundle that includes a Wildcard SSL certificate, you may click here to contact our sales team or send in an email at sales@ipserverone.com Alternatively, you can also purchase these services directly
Cloud Backup Troubleshooting I found that my cloud backup is not working, can you help check for me? We can definitely help you troubleshoot your cloud backup issue. However, to provide more effective assistance, we’ll need additional information from you. Could you kindly provide: Details of the Error: Let us know the exact error message
What are the difference between SSD Persistent Disks A and C? There is no difference between Persistent Disk A and Disk C as both are SSD hardware. The specification also are the same hence, feel free to choose whichever.
How can I request a quotation? Thank you for your interest in our services. To receive an accurate quotation, please provide your details via our contact form at https://www.ipserverone.com/contact-us-via-chat/. One of our sales consultants will reach out to you promptly to discuss your requirements and offer the best solutions. Alternatively, you may directly contact 0320261688
Who to contact for assistance Who should I contact if I need assistance with my IP ServerOne services? If you need help with anything related to your IP ServerOne services—whether it’s technical support, sales inquiries, customer service, or billing—you can reach the appropriate department using the contact details below: IP ServerOne Hotline: +603-2026 1688
How to Get the Public Key for Your Cloud Server from the Customer Portal How can I retrieve or manage the public key for my cloud server from the IP ServerOne customer portal? To manage the public key for your cloud server, follow these steps: Log in to the IP ServerOne Customer Portal Visit the
How to Reset Email Address Password ? Preliminary Steps: Before resetting an email password, it is crucial to first determine which control panel or webmail interface your email account uses. You should also have admin access to the control panel, which may require you to request this access from an authorized person in your