When Will My Domain Be Activated After Registration? The activation time for a domain after registration depends on the domain extension (TLD) and other factors. 1. Instant Activation (Few Minutes to Hours) Most standard domains (e.g., .com, .net, .org, .my) are registered and activated within minutes to a few hours after successful payment. While the
Can I Speak to a Human Agent? Yes, you can speak with a human agent through our live chat. Simply select the “Connect with Support Member” option for assistance. If you reach out during working hours, a live agent will assist you immediately. If you contact us after working hours, your request will be escalated
How to Renew Services? You can renew your services through the IPServerOne Customer Portal at https://portal.ipserverone.com or via manual bank transfer. Option 1: Online Payment (via Customer Portal) 1. Self-Renewal via Customer Portal: The steps as in this guide: How to Renew Services Through the Portal 2. Renewal via Pending Invoices: If you have an
Introduction The “EAI_NONAME – Neither nodename nor servname provided, or not known” error typically occurs when using an FTP client like FileZilla to connect to a server. This error indicates that the FTP client is unable to resolve the hostname or address of the server. The issue may arise from incorrect hostnames, DNS resolution problems,
Introduction Increasing the disk quota is necessary when a cPanel account exceeds its current storage limit or when additional resources are required to support the user’s needs. By adjusting the quota, you can ensure uninterrupted operations and avoid potential storage-related issues. Prerequisites Access to WHM: You need to have administrative access to WHM on your
What are the customer responsibilities? As a customer of IP ServerOne, you are responsible for making timely payments and ensuring your service renewal before expiry to avoid disruptions. Keep your account secure, update passwords regularly, and maintain backups of important data. Follow our terms of service, avoid misuse, and ensure your software and applications are
How Can I speak to the live agent? If you wish to chat with a human, you can select the “Connect with Support Member” option if available. If the option is not visible, you may type “human” and our AI chatbot will guide you to connect with a live agent. Please note that live agents
Why should I choose IP ServerOne as my provider? At IP ServerOne, we don’t just offer cloud services—we build lasting partnerships. As a leading managed cloud service provider in Malaysia with a growing presence across Southeast Asia, we combine over two decades of hosting expertise with hospitality-centric support to meet your unique business needs. Our
Does NovaCloud come with an installed OS, or do I need to set it up myself? NovaCloud provides an installed operating system, but it depends on how you create your instance: Creating an Instance from an Image: If you create an instance using an image, the operating system you selected will be installed automatically. Creating
Why is the Proceed to Pay button disabled when trying to renew my domain with a credit card? If the Proceed to Pay button is disabled while attempting to renew your domain via the Customer Portal, it could be due to the following reasons: Pop-Up Blocker Enabled: If your browser’s pop-up blocker is enabled, it