What are the next steps after buying a domain? After purchasing a domain, you can begin setting it up based on your intended use. Below are the common next steps: For Website SetupIf you’re planning to build a website, such as an online store or business site, you may share the domain details with
Do you provide Cloud with cPanel? Yes, we do provide Cloud Hosting with cPanel. You can choose a cloud instance and install cPanel as your preferred control panel during setup. This allows you to manage your websites, emails, databases, and more through a user-friendly interface. Please note that cPanel license fees are not included
Can the credit or payment term be adjusted or extended? Our standard payment term is Cash on Delivery (COD), which requires payment upon service activation or delivery. Whether a credit or payment term can be adjusted or extended depends on the type of service: For domain names and SSL certificates, the payment term is
How can I request a longer credit/payment term? For domain names and SSL certificates, services are strictly prepaid, meaning payment must be completed before the service is registered or renewed. This is because these services are billed immediately by third-party providers at the time of registration or renewal. Once an invoice is issued, payment
How many bills do I have? You can view the total number of your bills by logging in to our Customer Portal. Once logged in, navigate to the Billing & Payment on the left panel. There, you’ll see a list of all your invoices, including their statuses (paid, unpaid, or overdue). You can also
Do you offer a platform to upload and share PDF files and slides accessible globally, including China? Yes, we recommend using our NovaVault File Sharing solution, which is designed for secure and reliable file access from anywhere in the world — including regions with strict internet regulations, such as China. Key benefits of NovaVault
Do you offer Windows Server 2025 on NovaCloud, and is it available for testing? Yes, Windows Server 2025 is available on NovaCloud, and we do offer a 2-week Proof of Concept (POC) for evaluation purposes. To request a POC, please contact our Sales Team at sales@ipserverone.com. Alternatively, you may submit your contact details through our
Introduction ConfigServer Security & Firewall (CSF) includes SMTP_BLOCK to prevent users from sending emails directly via SMTP except through the local mail server. To permit a specific user to send mail even with SMTP blocking enabled, you must explicitly add the user to the SMTP_ALLOWUSER setting in the csf.conf file. Prerequisites Root SSH access
Is it possible to own the server instead of subscribing (purchase option)? Hardware ownership is only available for bare metal servers. GPU servers are offered exclusively on a subscription basis and are not available for direct purchase. If you’re interested in purchasing a bare metal server, please provide the required specifications and model so we
Can I purchase a bare metal server as hardware instead of renting it? Purchasing bare metal server hardware may be possible, subject to stock availability. Kindly share the specific server model and specifications you are interested in so we can check and confirm for you. For further details or assistance, please submit your contact information