Search Our Database

FAQ: We are looking for a security solution to secure incoming emails for our on-premise hosting.

We are looking for a security solution to secure incoming emails for our on-premise hosting. We do offer an anti-spam solution for on-premise environments using Proxmox Mail Gateway (PMG). PMG helps protect your business by filtering and blocking spam emails before they reach your inbox. It includes features such as intrusion detection, greylisting, and domain-level

How to Access a Detailed Record of All Past Transactions in Customer Portal

Introduction: Effective financial oversight and accurate cost tracking are essential requirements for all users, particularly when performing periodic budget reconciliation, such as at the end of the week or month. This guide outlines the straightforward process for accessing a comprehensive, detailed record of all your historical transactions and payment activities within the portal. The general

FAQ: Can I become a dealer?

Can I become a dealer? At this moment, we do not offer any dealer or reseller plan. However, if you would like to explore future opportunities, server customization, or discuss potential partnership planning, our Sales Team will be happy to assist you. You may contact our sales team by select the “Connect with Sales” option,

How to Rename Security Group(s) in Customer Portal

Introduction: This guide provides a focused, step-by-step procedure for the Customer Portal User on how to rename a Security Group in the Customer Portal. Renaming security groups is a necessary administrative task, particularly when the existing name is confused, or when the user seeks to make the Name of the Security Group more organized and

FAQ: Why am I not receiving my account statements?

Why am I not receiving my account statements?   All account statements are now accessible directly through the IP ServerOne Customer Portal. You can view or download your Statement of Account anytime by following these steps: Log in to the Customer Portal. Go to Billing & Payment on the left panel. Select the Account Statement

How to Create One-Time Login URL in DirectAdmin (Evolution Skin)

Introduction A One-Time Login Key in DirectAdmin provides a highly secure, single-use URL for accessing your control panel. Unlike standard login keys designed for repeated API access, the one-time key is a temporary, secure token that expires immediately after one successful login or upon reaching its configured expiration date. This feature is ideal for granting

How to Delete Login Keys/URLs in DirectAdmin (Evolution Skin)

Introduction Deleting login keys is an important security practice when keys are no longer needed, have been compromised, or when revoking access for automated scripts or integrations. Removing unused keys reduces potential security vulnerabilities and maintains organized access control. DirectAdmin’s Login Keys interface provides a straightforward method for permanently deleting keys and immediately revoking their

How to Modify Login Keys in DirectAdmin (Evolution Skin)

Introduction Modifying login keys is essential for maintaining secure access control as requirements change over time. You may need to update permissions, adjust IP restrictions, change expiration dates, or rotate key values for security purposes. DirectAdmin’s Login Keys interface allows you to modify existing keys without creating new ones, preserving integrations while updating security parameters.