What hardware is used for the Nova Cloud plan? What are the CPU and storage specifications? Our Nova Cloud runs on Dell and Intel hardware, powered by Intel or AMD CPUs. For storage, we use enterprise-grade SSDs with an all-flash storage infrastructure to ensure high performance and reliability. If you’re interested, please fill out our
We plan to migrate our AutoCount accounting software and HR software to the cloud. Do you provide such a service? Yes, our Nova Cloud is ideal for hosting your accounting and HR systems, offering scalability, stability, and a secure environment. For more details on specifications, and price estimation kindly visit Nova Cloud Calculator at https://nova-calc.ipserverone.com/ If
Our company currently uses Roundcube webmail, but we’re considering switching to a new system due to email lag issues. Do you offer email services? Yes, we offer professional email hosting services on two platforms: cPanel and SmarterMail, depending on your organization’s needs. cPanel includes Roundcube webmail, and our package plan start with Package C100. For
Introduction When accessing phpMyAdmin through cPanel, you may encounter the following error: Error: mysqli_sql_exception: Access denied for user ‘cpses-username’@’localhost’ (using password: YES). This issue arises when the MySQL password for the cPanel user is out of sync, preventing authentication. To resolve this, reset the cPanel password to force MySQL to synchronize the credentials. Prerequisites Access
Introduction Checking whether an email account is using POP3 or IMAP can be essential for troubleshooting email access issues, verifying login activity, or ensuring the correct configuration of email clients. Understanding POP3 and IMAP What is POP3? Post Office Protocol version 3 (POP3) is a standard email protocol used to retrieve emails from a
Introduction This Knowledge Base article provides a detailed guide for adjusting email quotas within the DirectAdmin control panel using the Evolution Skin interface. Email quotas define the amount of storage allocated to individual email accounts on a server, allowing administrators to control and balance storage usage across multiple accounts. By setting appropriate quotas, administrators can
Introduction This Knowledge Base article provides a detailed guide for adjusting email quotas within the DirectAdmin control panel using the Evolution Skin interface. Email quotas define the amount of storage allocated to individual email accounts on a server, allowing administrators to control and balance storage usage across multiple accounts. By setting appropriate quotas, administrators can
Introduction Monitoring server performance is crucial for maintaining system stability, optimizing resource usage, and quickly identifying potential issues. Two of the most widely used tools for this purpose are htop and top, both of which provide real-time, command-line-based monitoring of system processes and resource utilization. These tools help administrators gain valuable insights into CPU usage,
Introduction This guide explains how to schedule backups for user accounts in DirectAdmin using the Admin Backup/Transfer feature. It is intended for server administrators who need to regularly back up all or specific user accounts. The guide demonstrates the steps to configure a daily backup, either locally or remotely, ensuring the security and availability of
Introduction When uploading attachments in Roundcube Webmail, you might encounter a “Server Error.” This issue often arises from file size limits, server security rules (such as ModSecurity settings), or network interruptions. ModSecurity is a web application firewall designed to protect servers by monitoring and blocking potentially harmful requests. However, its strict security rules can sometimes