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Configure Microsoft Exchange ActiveSync for Email Accounts (Smartermail)

Introduction Microsoft Exchange ActiveSync (EAS) allows users to synchronize their emails, contacts, calendars, and tasks between SmarterMail and mobile devices or mail clients. To enable and configure ActiveSync in SmarterMail, follow this step-by-step guide. This guide covers: Enabling ActiveSync for a domain. Configuring ActiveSync mailboxes for users.   Prerequisites You have Administrator access to SmarterMail.

How to restore a backup using Veeam Agent for Windows

Introduction Veeam Agent for Windows is a standalone backup solution designed to protect Windows-based systems, including workstations and servers. It provides features such as scheduled backups, incremental backups, and the ability to restore entire systems or individual files. This guide outlines how to restore a backup using Veeam Agent for Windows, based on the interface

How to view disk usage in cPanel

Introduction Managing disk usage is essential for maintaining website performance and ensuring sufficient storage space for files, emails, and databases. cPanel provides a built-in tool to monitor disk usage, allowing users to analyze storage consumption and optimize resource allocation. Prerequisite Access to cPanel (login credentials required).   Step-by-Step Guide Step 1: Log in to cPanel

How to Resolve ‘Domain Limit Reached’ Error in cPanel

Introduction When managing a website through cPanel, you may need to add multiple domains to your hosting account. However, while attempting to add a new domain, you might encounter the following error message: Prerequisites Access to WHM: You need administrative access to Web Host Manager (WHM) on your server. Basic Knowledge of WHM: Familiarity with

How to extend partition for Windows Server

Introduction Running out of disk space can slow down your system and limit storage. Windows offers built-in tools like Disk Management and DISKPART to extend partitions by allocating unallocated space. This guide covers simple methods to expand your drive safely and efficiently.   Prerequisite Administrator access to the server Knowledges on Windows Disk Management  

How to remove existing DNS hosting from my domain?

Introduction Transitioning your DNS hosting can streamline domain management and prepare you for provider changes. This guide offers a step-by-step approach to removing your current DNS hosting, ensuring a smooth changeover with minimal disruption. Follow these instructions to update your settings safely and efficiently. Prerequisite Have an existing DNS hosting with us Step-by-Step Guideline on

How to update customer profile in the Customer Portal

Introduction Updating your customer profile for Customer Portal is essential to ensure accurate personal details, seamless transactions, and enhanced security. It helps you receive important notifications, prevents billing or service issues, and enables a more personalized experience. Keeping your information up to date also supports identity verification and compliance with company policies, ensuring smooth and

FAQ: How to check server status via Nova Chatbot

How to Check Your Server Status via Nova Chatbot Perform a server ping test to quickly confirm whether a server or website is reachable, measure how fast it responds, and detect potential network issues such as delays, connection interruptions, or packet loss. This simple diagnostic helps ensure the server is operating correctly and identifies any