Introduction Powering up a cloud instance is a routine task in managing virtual infrastructure. Instances may be stopped for maintenance, to conserve resources, or due to billing limits. The Customer Portal offers a convenient interface to manage these actions without needing technical support. This guide explains how to power up a cloud instance using the
Introduction Certificates are used in pfSense to secure connections such as VPNs, HTTPS access to the web interface, and internal services. These certificates have expiration dates, and if they are not renewed before expiry, services like OpenVPN can stop working. For example, OpenVPN Connect may show the following error if the certificate has expired or
Introduction This guide explains how to secure your website in your Novacloud instance by adding Modsecurity Traditional Firewall operate at layer 3 / 4 (IP / Port), block traffic based on source IP, port or protocol. Modsecurity operate at layer 7 (Application), block traffic based on patters in the HTTP request. Prerequisites Access to your
How can I get an invoice? Option 1: Generate via Customer Portal If your service is still active, you can create a proforma invoice yourself through the Customer Portal. Step-by-step guide: How to Generate a Proforma Invoice. Option 2: System-Generated Invoice For services with an SSID, the system will automatically generate a proforma invoice or
What is the process after registering a domain? Once your domain is registered, here’s what to do next: Configure DNS RecordsUpdate your DNS records to ensure your website and email are working properly. If you’re using our DNS plan, you can manage all records directly in the Customer Portal. Manage your domainLog in to the
How do I register a domain? You can register a domain in two ways: Option 1: Online via Customer Portal (Recommended) Search for a domain name – Choose a unique, easy-to-remember name for your website or business. Check availability – Use our portal: Domain Search. Register the domain – If available, proceed with purchase and
How do I register a website? To register a website, please follow these steps: Choose a domain name Select a unique and easy-to-remember name for your website (e.g., yourcompany.com). Check domain availability You can search for available domains through our portal here: Domain Search. Register the domain If your preferred domain is available, proceed to
How can I request a formal appointment letter stating that IP ServerOne is our hosting provider? If you require a formal appointment letter confirming that IP ServerOne is your hosting provider, you may request it directly from our Sales Team. How to Request Send an email to sales@ipserverone.com. Please include the following details to
Contact Us form not responding when verifying CAPTCHA If you are experiencing issues with the Contact Us form (for example, the CAPTCHA not responding or failing to verify), please reach out to us at cs@ipserverone.com or submit a ticket through IP ServerOne’s Customer Portal. Our support team will investigate the matter and assist you further.
Is your DNS server down? How to check? If you are unable to access websites, you may wonder if the issue is caused by your DNS server. DNS (Domain Name System) is what translates domain names like google.com into IP addresses so your browser can load the website. Here are some ways to check