Introduction This Knowledge Base entry addresses a common issue users may encounter when sending emails, specifically the ‘501 malformed address’ error. The error occurs when the email address format is unrecognized by the server, resulting in a delivery failure. This article will guide users on how to troubleshoot and resolve this issue, ensuring successful email
Introduction Monitoring web statistics is essential for evaluating the performance and efficiency of your website once it is live and indexed by search engines. Web statistics provide valuable insights into visitor behavior, traffic sources, and other key metrics that can help optimize your site. This guide will walk you through the process of accessing web
Introduction Hosting providers often impose restrictions on the number of outgoing email messages per hour to limit spam or ensure fair resource usage. These limits can be applied to various levels such as subscriptions, domains, or individual mailboxes. By default, the hosting provider sets these limits, but they can be adjusted as needed. There are
Introduction Email headers contain valuable information about the sender, recipient, the email’s journey to your inbox, and authentication details. This article provides a step-by-step guide to retrieving email headers in Outlook 2016, including from saved .eml files when applicable. It is intended for users who need to troubleshoot email issues, track email origins, or verify
Introduction This article is for system administrators or users managing SmarterMail who want to configure the default text encoding settings. SmarterMail, by default, uses UTF-8 encoding for messages. However, there are cases where emails may display incorrect characters due to encoding issues. This guide will show you how to change the default text encoding in
Introduction A mailing list is a convenient way to send email messages to multiple recipients at once. It allows you to create a group email address to which multiple users can subscribe. Email messages sent to the mailing list can range from simple text updates to rich newsletters and promotions containing embedded images, links, and
Introduction This article provides a step-by-step guide to help administrators check and secure WordPress installations. It covers the methods to assess WordPress security for single or multiple installations, outlines key security improvements, and highlights important considerations when applying these changes. The guide is intended for WordPress administrators managing installations through Plesk or similar control panels.
Introduction Managing database backups is essential for safeguarding your data against accidental loss, corruption, or hardware failure. Plesk 12.5 offers several options to back up and restore databases, providing flexibility for different use cases, such as migrating data between servers or recovering from data loss. This guide covers two main methods for backing up and
Introduction This guide outlines the steps to log in to Plesk 12.5, a popular web hosting control panel used for managing websites, domains, and server settings. Logging in to Plesk allows administrators and users to access a variety of tools for server and website management. This article also covers how to change the default login
Introduction This article provides a detailed guide on how to change the FTP account username or password for a system user in Plesk 12.5. Managing FTP credentials is essential for maintaining the security and accessibility of your web hosting environment. Whether you need to update a password due to a security breach, or you want