Can I make the payment and renew by paying cash at the bank? Yes, you can make a payment and renew your services by paying cash at the bank. After making the deposit, please email the payment slip to billing@ipserverone.com, along with your invoice number or specify the service you are renewing, so our
Can I reset the administrator password for Windows server in dedicated/physical hosting server? To reset the Administrator password on a dedicated server, access to an out-of-band management platform is typically required. This allows mounting recovery media or performing console-level operations. However, in most cases, users do not have direct access to these platforms in
Nova chat come with AI feature by default? Nova Chat is IP ServerOne’s dedicated chat platform, and it comes with built-in AI functionality by default. We’ve integrated AI into Nova Chat to help respond to incoming inquiries efficiently and intelligently. Our Nova AI Chat Assistant acts as a first-line support agent, providing instant, relevant,
What happens if I renew the domain on the 40th day from the expiry date? You may still renew your domain at the normal renewal price on the 40th day after expiry. However, please be aware that the domain can enter redemption status at any time during this period, especially if the renewal payment
Overview This tutorial will guide you through launching your first self-managed Nova GPU Cloud Instance from an Image via the Portal. Prerequisites Register and log in to your Customer Portal. Top up credit to launch a Cloud Instance. Instructions Log in to IP ServerOne’s Customer Portal. On the left sidebar, click on NovaCloud, then select
Introduction Monitoring your database usage is essential to ensure your hosting account stays within allocated limits and performs efficiently. DirectAdmin’s Enhanced skin provides a simple interface to view details such as disk space used per database and total usage.This guide walks you through the steps to check your database usage in DirectAdmin using the Enhanced
Where is the IP ServerOne data center located? The IP ServerOne data centers are located in Malaysia (CJ1), Singapore (SG1), and Hong Kong (HK1). While the Malaysia data center is specifically available for colocation and other cloud services, our Singapore and Hong Kong locations are dedicated to providing only cloud computing services.
Introduction Monitoring your database usage is important to ensure your hosting account stays within allocated limits and runs efficiently. DirectAdmin’s Evolution skin offers a user-friendly interface to check your database usage, such as disk space and the number of databases used. This guide will walk you through the steps to check your database usage in
Introduction This guide explains how to cancel a pending payment in the Customer Portal when a previous payment attempt was unsuccessful. This feature is beneficial for users who encounter issues such as entering incorrect payment information, losing internet connection during the transaction, or closing the browser while the payment is being processed. In such cases,
Overview This guide outlines the steps to disable a specific VPN user configured on a Fortinet FortiGate hardware firewall. Disabling a local user account will effectively block VPN access if the VPN is authenticated against the local user database. This is administrative task in secure access management, to ensure least privilege and access revocation in