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FAQ: Why didn’t my nameservers automatically update after transferring my domain to other provider?

Why didn’t my nameservers automatically update after transferring my domain to other provider? When you transfer a domain between providers, only the domain registration moves, not the DNS or hosting settings. According to domain transfer policies, nameservers and DNS records remain unchanged to prevent website or email downtime during the transfer. This means your domain

How to Delete GPU Instance(s) in Customer Portal

Introduction: This guide provides a step-by-step process for customer portal users who need to delete their NovaGPU instances. This action is typically performed when a customer’s ML and AI project is done and they are no longer using the NovaGPU to train, fine-tune, or deploy models. The NovaGPU service is offered as GPU as a

How to Rename GPU Instance(s) in Customer Portal

Introduction: This Knowledge Base article provides a concise, step-by-step guide detailing How to Rename your GPU Instance(s) directly within the Customer Portal. Customers who utilize GPU infrastructure, such as NovaGPU – GPU as a Service, frequently manage multiple resources dedicated to varied tasks like AI training, fine-tuning, or deployment. When the initial name of a

How to Rebuild GPU Instance(s) in Customer Portal

Introduction: Utilizing your powerful GPU Instances, for crucial AI/ML workloads such as training, fine-tuning, and deployment requires operational flexibility and the ability to adapt to evolving project needs. When the current configuration or state of your GPU Instance becomes unsuitable or is no longer optimally aligned with the requirements of ongoing or future development efforts,

How to Shelve GPU Instance(s) in Customer Portal

Introduction: For NovaGPU users who utilize our dedicated GPU as a Service platform for intensive operations like training, fine-tuning, and deploying AI models, efficient resource management is paramount to achieving optimal cost efficiency. High-demand computing resources, whether through public cloud hosting, private cloud hosting, or specialized GPU servers, generate continuous hourly charges. The need to

How to Unshelve GPU Instance(s) in Customer Portal

Introduction: The NovaGPU service is a dedicated GPU as a Service (GaaS) platform provided by IP ServerOne. This platform is built to handle highly intensive computing operations, primarily supporting Artificial Intelligence (AI) and Machine Learning (ML) workloads. These operations include tasks such as model training, fine-tuning, and the deployment of AI models. NovaGPU is marketed

How to add default email in BCC via Roundcube

Introduction This Knowledge Base article provides a step-by-step guide on How to add default email in BCC via Roundcube. This will allow you to add the email by default without any need to insert the other email in the BCC tab anytime you want to CC to the person. Prerequisite Access to your Roundcube An

How To Use Content Filtering In SmarterMail – Blocking SPAM tagged email

Introduction Content filtering in SmarterMail provides domain administrators and users with a flexible way to manage incoming messages based on specific rules. This functionality is essential for improving inbox organization, reducing unwanted messages, and enforcing internal communication policies. Content filters allow for granular control over emails by analyzing different components such as sender address, subject