🚨 IP ServerOne Server Hanging Issue – FAQ What should I do if my server is hanging? If your server is unresponsive, follow these steps: Try basic checks: Wait for 5-10 minutes to see if the issue resolves itself. Attempt to access your server through different methods such as SSH or the control panel (DirectadAdmin
What is the name server for my domain? For domains managed by IP ServerOne, you can easily check your nameserver settings by logging in to your account through the IP ServerOne Customer Portal. Here’s how to do it: 1. Log in to your account via the IP ServerOne Customer Portal (https://portal.ipserverone.com/). 2. Navigate to the
Introduction Converting a primary domain to an addon domain is a process often required when restructuring websites or optimizing account usage. This procedure is done within the cPanel and WHM interfaces and is typically performed by administrators when an account’s domain structure needs adjustment. Following the correct steps ensures that websites remain functional and accessible
Introduction A domain alias (also known as a domain pointer) is an additional domain name that redirects users to your main domain’s website. At times, you may wish to remove a domain alias—for example, when restructuring your website or removing unused domains. This guide will walk you through the process of removing a domain alias
How ownership transfer for DNS works? DNS ownership transfer is only applicable if your domain is managed under IP ServerOne and you have an active DNS Hosting subscription with us. The process can be done either via the Customer Portal or manually with our assistance. Each method has specific requirements to avoid service interruption. 1.
Enhancing Security: How to Enable Two-Factor Authentication in DirectAdmin This comprehensive guide walks you through the process of enabling Two-Factor Authentication (2FA) in the DirectAdmin user portal with Evolution skin. By implementing 2FA, you add a critical security layer that requires both your password and a time-based verification code from an authenticator app. This dual
Why there is no pricing for NVIDIA RTX600 ADA? The NVIDIA RTX 6000 ADA pricing are available through our specialized GPU server plans. You can refer to our GPU page where the plans, including those with the RTX 6000 ADA, are listed with the corresponding prices. You can click on this link to be directed
Why are my services or invoices not showing in the Customer Portal? If your services or invoices are not showing in the Customer Portal, it could be due to several reasons. These include logging into a different customer portal account, using a secondary user account without proper access, or the service/invoice being expired or
Where to find supporting documents to verify domain ownership? To verify domain ownership, supporting documents are required based on whether the domain is registered under a company or an individual. If the domain is registered under a company, a copy of the business registration certificate (such as SSM or an equivalent document) will be required.
How to verify domain ownership? If your domain is managed under IP ServerOne, you can verify its ownership by logging in to your account through the IP ServerOne Customer Portal. Make sure that you are using the registered email address associated with the account to confirm the domain belongs to you. Once you have logged