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How to unsuspend domain if Plesk fail to unsuspend from control panel
Plesk is a web server control panel, and is developed and maintained by Parallels which usually installed on Windows platform. There is known issue if the account unable to unsuspend from the control panel with below error:
Symptoms:
The following error prompt when you try to unsuspend a domain name in Plesk control panel:
Warning: The domain is still suspended for the following reason: This user account and user's domain were suspendeda
Solution:
1. Make sure the resource usage limit is not exceeded for the account 2. Remote desktop to the server and run the following command:
cd %plesk_bin%
domain.exe --on domain.com
3. this will force unsuspend the account.