Search our database

How to unsuspend a domain in Zimbra through SSH

If you get this error when attempting to change the domain’s password:

ERROR: service.PERM_DENIED (permission denied: domain is suspended)

Perform the steps below to unsuspend it through SSH

1. SSH into the Zimbra server

2. Run these commands to unsuspend it

zmprov -l md example.com zimbraDomainStatus active
zmmailboxdctl restart

3. Verify if the domain is unsuspended correctly. Both commands below should return “active”.

zmprov gd example.com | grep Status
zmprov -l gd example.com | grep Status

Tags: