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Last updated on Apr 17,2020 |

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by ips1

If you get the following error when attempting to change the domain’s password:-

ERROR: service.PERM_DENIED (permission denied: domain is suspended)

Perform the steps below to unsuspend it through SSH

Step 1 – SSH into the Zimbra server

Step 2 – Run these commands to unsuspend it:-

zmprov -l md example.com zimbraDomainStatus active
zmmailboxdctl restart

Step 3 – Verify if the domain is unsuspended correctly. Both commands below should return “active”.

zmprov gd example.com | grep Status
zmprov -l gd example.com | grep Status