Who should I contact to discuss an internship application? You can send your internship application, including your resume, cover letter, and any supporting documents, to jobs@ipserverone.com and cc c-sv@ag-talent.com. Alternatively, you may submit your details through our Contact Page. Our team will review your application and reach out if a suitable vacancy is available.
How to obtain/view/export/manage installed SSL Certificate You can refer to the following knowledge base articles to manage your installed SSL certificates, whether it’s Alpha SSL or Wildcard SSL: DirectAdmin cPanel
How can I make a payment through the portal if no invoice is available? You can renew your active service through the portal without an invoice. Please refer to the payment guide at https://www.ipserverone.info/knowledge-base/how-to-renew-services-through-portal/, which applies only to services still active or within the renewal grace period. For domain services, this option is available only
Why did my domain transfer request fail to initiate? Here are the main reasons a domain transfer might fail to initiate: Domain Locked: Ensure the domain is unlocked in the current registrar’s settings. Invalid or Expired Authorization Code: Verify that the EPP code is correct and current. Ineligible Transfer Timing: Domains registered or transferred within
How can I apply for a job at your company? If you’re interested in joining the team at IP ServerOne, feel free to explore our career opportunities by visiting our website here (https://www.ipserverone.com/careers/). Take a look around and see what catches your interest! For any further inquiries, don’t hesitate to contact us at jobs@ipserverone.com.
How do I schedule server collection from Data Center? You may submit a data center visitation at IP ServerOne Customer Portal by logging in with your registered email address. If your account has been assigned the Visitation Role, click on “Access Management Mode” in the top bar next to the cart icon to access
Why didn’t I receive my SSL renewal email? If you have completed the renewal payment but the SSL certificate hasn’t been installed yet, or you haven’t received a renewal email or invitation link, this may be due to the SSL expiration timeline. SSL renewal can only be done within one month of the certificate’s expiration
I registered a domain through portal but got a failed registration notification. What should I do next? Failed domain registration can happen for several reasons. Below are some common causes and recommended actions to ensure successful registration: 1. Incorrect Information: Errors in registrant details, such as company information or invalid name servers, can prevent
Could you please verify the status of my domain payment? Thank you for your inquiry. You can check your payment and domain renewal status directly in the customer portal at https://portal.ipserverone.com. If the payment is successful, you can view or download your tax invoice and receipt under Transaction History in the Billing and Payment section.
How to submit a Data Center visitation request? You can log in to IP ServerOne’s Customer Portal using your registered email address. If your account has been assigned the Visitation Role, click on “Access Management Mode” in the top bar next to the cart icon to access it as a Visitation Role. Once you