Payment has been made, how to get the paid invoice and receipt? To get your paid invoice and receipt, log in to the IP ServerOne Customer Portal and navigate to the Billing and Payment tab on the left side. Then, go to the Transaction History tab to view your past transactions. From there, you
FAQ: Why “www.domain.com” Doesn’t Work, But “domain.com” Works Fine (or vice versa) One of the most common causes is misconfigured DNS records. A domain needs to be properly linked to an IP address for both “www.domain.com” and “domain.com” to work. Key Points: A Record: “domain.com” might have an A record pointing to the server’s
How do I get an authorization code to transfer my domain name? How to Obtain an EPP Code for Domain Transfer Transferring Your Domain Out of IPServerOne: You can retrieve the EPP code through the IPServerOne Customer Portal. Refer to our guidelines for detailed instructions, or submit a request via the Portal Help Center or
How to upgrade or downgrade my Cloud instance? You can easily upgrade or downgrade your instance through the customer portal. For detailed instructions, please refer to the following guide: How to Resize a Cloud Instance. If you require further assistance, please submit your inquiry via https://www.ipserverone.com/contact-us-via-chat/, and one of our sales consultants will reach out to
How to purchase a premium domain name? The pricing for premium domain names varies based on the uniqueness and tier set by the Registry. To register a premium domain, kindly refer below processes: Check Domain Availability Send an email to cs@ipserverone.com, and our team will check if the domain name is available for registration.
FAQ: I have changed DNS for my domain, when will it take place? After updating the DNS for your domain, changes usually take effect within a few hours. However, it can take up to 72 hours for full domain propagation across all internet service providers (ISPs) worldwide. Why Does DNS Propagation Take Time?
Is my expired domain eligible for renewal, and how long after expiration is it released for public registration if not renewed? The domain renewal grace period lasts 40 days, during which you can renew your domain at the regular price. If the domain is not renewed within this time, it enters a 30-day redemption period,
I forgot my password. How do I change or reset the password? Could you please clarify which password you’re referring to? For example, are you looking to reset the password for your Customer Portal, your email account, console or server? Once we have more details, we can guide you through the appropriate steps.
FAQ on NovaCloud Calculator Will the NovaCloud calculator show in foreign currencies and points value? Yes. Effective 20th August 2024, the NovaCloud calculator will allow you to view the estimated costs in your preferred currency and points value.
FAQ on Multi-currency in Portal What is the new multi-currency feature? The new multi-currency feature, effective 20th August 2024, allows you to manage your account and transactions in foreign currencies, providing greater flexibility and convenience. Who can manage the currency settings for my account? The primary user and manager role will be