How Can I Retrieve the Password for My Cloud Server Console? For Windows servers, please refer to the detailed guide available here: 👉 How to Retrieve the Windows Administrator Password For Linux servers, kindly contact our support team for assistance via email us at support@ipserverone.com.
Why can’t I receive emails for my Domain? If you’re having trouble receiving emails for your domain, several factors could be contributing to the issue. Here’s a checklist to help you troubleshoot the problem: Domain status It could be due to your domain was expired so the email wasn’t able to find your
FAQ: Website is not Accessible: Troubleshooting Unable to browse to your domain/website? You start up your computer where everything seems to be fine. You open a web browser and try to access your domain (website), and you find that it’s not accessible or with the error ‘Page Not Found’. Follow steps below to check
Why are my services (website or email) not functioning after adding DNS records? It may be due to your domain name is pointing to another nameserver. To rectify this, please ensure the nameserver for your domain is pointing to ns-1510.ipxcdn.com and ns-2379.ipxcdn.com. Check your nameserver here.
FAQ: How do I log in to my newly registered linked email? To log in to your newly registered linked email, follow these steps: Access the Webmail: Go to the Webmail login page by visiting https://webmail.yourdomain.com/. Replace “yourdomain.com” with the domain name associated with your email account. Enter Your Login Credentials: In the username
My domain is down, and the DNS server seems to have changed. If your domain is down and the DNS server appears to have changed, try these steps to restore access: Check Domain Status: Ensure your domain registration is active. If it’s expired, renew it to restore service. Verify DNS Settings: Log in to your
Having an Issue with Shelving My Instance What should I do if I encounter an issue while shelving my instance? If you’re experiencing issues while shelving your instance in IP ServerOne’s Customer Portal, follow these troubleshooting steps: Verify Your Instance Status: Ensure that the instance is in an Active state before attempting to shelve it.
FAQ: What Are the Transfer Speeds Supported for Malaysia S3? What transfer speeds can I expect when using IP ServerOne’s S3-compatible Object Storage in Malaysia? IP ServerOne’s Object Storage is designed to provide scalable and efficient data storage solutions. While specific transfer speeds can vary based on factors such as network conditions, data size, and
FAQ: Unable to send email What should I do if I cannot send an email to someone? If you’re unable to send an email to a specific recipient, follow these steps to troubleshoot and resolve the issue: Verify the Recipient’s Email Address: Double-check that the email address is typed correctly without any spelling errors. Check
Cloudflare Pro What is Cloudflare Pro? Cloudflare Pro is a premium service offered by IP ServerOne that enhances website performance and security. It provides advanced features such as: Web Application Firewall (WAF): Protects your website from malicious attacks by filtering and monitoring HTTP traffic. Image Optimization: Automatically optimizes images to reduce load times without compromising